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hayley Sp

@hayleysp

Administrative professional at OakGar Recruitment coordinating vacancies, candidate introductions, client follow-ups and interviews.

Spain

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At OakGar Recruitment, I provide administrative and operational support to the Managing Director while coordinating vacancies, candidate introductions and interview arrangements. I keep stakeholders updated and follow up on outstanding requests.

I review CVs against vacancy requirements and track candidate availability and salary expectations. I also maintain recruitment information in CRM and spreadsheets and draft client and candidate communications.

At Professional and Legal Solutions, I provided day-to-day administrative support in a busy legal practice. I managed client files and correspondence, handled enquiries, and coordinated appointments while keeping records accurate and organised.

My experience also includes hotel and hospitality operations, property administration, and premium cabin crew service with British Airways. Across these roles, I handled bookings and customer enquiries, coordinated documentation, and supported smooth service in busy environments.

Experience

Work history, roles, and key accomplishments

Current

PA to Managing Director / Recruitment Consultant & Business Development Manager

Current

OakGar Recruitment

Jan 2026 - Present (10 months)

Provides administrative and operational support to the Managing Director, coordinating day-to-day activity and competing priorities. Coordinates vacancies, candidate introductions, client follow-ups, and interview arrangements.

Administrative Support Recruitment coordination CRM Spreadsheets Client Communication Interview Coordination Business Development

Legal Administrator

Professional and Legal Solutions

Feb 2023 - Jan 2026 (2 years 11 months)

Provided day-to-day administrative support within a busy legal practice, keeping information and documentation organised and accurate. Managed client files, correspondence, and appointments with discretion.

Legal Administration Document Management Client Correspondence Appointment Coordination Attention To Detail

Administrator / Sales Agent

2Let2Sell2Buy

Aug 2020 - Mar 2021 (7 months)

Supported day-to-day administration and sales coordination, managing enquiries, documentation, and property listings. Maintained accurate records and databases while handling multiple client requirements.

Administration Sales Coordination Database Management Client Relations property listing

Waitress

The Grove Restaurant

Jun 2019 - Jun 2020 (1 year)

Delivered a high standard of customer service in a busy hospitality environment. Developed strong communication, multitasking, and teamwork skills while working to changing operational demands.

Customer Service Communication Skills Multitasking Teamwork Hospitality

Move-In Coordinator / Administrator

Emerson Park Retirement Village

Sep 2018 - Mar 2019 (6 months)

Coordinated resident move-ins and associated documentation, liaising with residents, families, and internal departments. Maintained accurate administrative records and supported a smooth customer journey.

Coordination Documentation Customer Service Administration Liaison

Reception Shift Leader / Acting Reception Manager

Ashdown Park Hotel

Mar 2017 - Jul 2018 (1 year 4 months)

Supported day-to-day hotel reception operations and senior management. Managed guest bookings, enquiries, and complaints professionally and helped maintain efficient front-of-house service.

Reception Management Guest Service Complaint Handling Front Office Operations Leadership

Cabin Crew – Premium / First Class Trained

British Airways

Feb 2015 - Mar 2017 (2 years 1 month)

Delivered premium service to VIP and executive-level customers in a highly regulated, fast-paced environment. Handled safety-critical responsibilities, confidential information, and high-pressure situations with professionalism.

Premium Customer Service Safety Procedures Confidentiality Pressure Management Professionalism

Cabin Crew

Monarch Airlines

Nov 2013 - Oct 2014 (11 months)

Delivered professional customer service while working within strict operational and safety procedures.

Customer Service Safety Procedures Operational Compliance

Receptionist / Reception Manager / Administrator & Casual Leisure Assistant

Sencio Ltd

Managed reception operations including calls, bookings, and customer enquiries. Provided administrative support to management teams and worked independently as well as within wider teams.

Reception Management Customer Service Administrative Support Booking Management Teamwork