Hayden Casotto

Comprehensive management of audiovisual projects, increasing brand visibility on social media by 30% through creative and strategic content. Administrative coordination of teams, optimizing communication between design, production, and post-production departments.

Taught English and Music to KS2, KS3, and KS4 students, contributing to academic preparation and skill development. Designed engaging lesson plans that integrated language learning with cultural and artistic elements.

Supported truck drivers across the United States by coordinating delivery-related activities and assisting with operational issues during transportation. Coordinated the delivery and availability of spare parts for trucks, communicating with drivers and repair facilities to support timely maintenance and minimize operational delays.

Creation of visual content for live events and digital platforms, contributing to the consolidation of the brand’s visual identity. Administrative coordination of events, ensuring proper management of promotional materials and the logistics required for their execution.

Resolved customer tickets and provided virtual assistance across multiple channels. Increased ticket closure rate by optimizing workflows with Outlook and Asana CRM.

Conducted cold calls to potential leads and maintained updated lead lists. Supported client acquisition efforts through consistent follow-up and database management.

Collaborated in the design and creation of textile patterns for sportswear. Coordinated with suppliers and managed project logistics, integrating administrative tasks that streamlined workflow.

Certification as Virtual Assistant from INN Talent Agency LLC in 2025.

Online Certification in Facebook Ads and Google Ads from Domestika in 2020.

Certification in Digital Marketing and Social Media from Guarenas Municipal Youth Institute in 2020.

Bachelor's Degree in Social Communication from Monteávila University in 2019.

High School Diploma in Sciences from U.E. José Antonio Páez in 2015.