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Harsh User

@harshuser29

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SOC & NOC / Firewall Engineer (L2) at Ebix Technologies, triaging 20–50 security alerts daily.

India

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What I'm looking for

I'm open to opportunities in security operations, firewall engineering, or incident response, and to connecting with SOC, NOC, and network security professionals.

At Ebix Technologies, I triage and investigate 20–50 security alerts daily across SIEM and endpoint platforms, taking incidents through containment and eradication within SLA.

I tune detection rules in Splunk ES, Microsoft Sentinel, and IBM QRadar, and map incidents to MITRE ATT&CK to help reconstruct attack timelines.

I install and maintain enterprise firewalls, including Cisco ASA, FortiGate, and Check Point, and manage security policies, NAT, and VPNs.

Previously, at Girnar Group, I secured and maintained network infrastructure in production trading environments. I configured and troubleshot network services and Palo Alto firewalls, and investigated incidents using Wireshark, Ping, and Traceroute.

Experience

Work history, roles, and key accomplishments

Current

SOC & NOC / Firewall Engineer (L2)

Current

Ebix Technologies

Oct 2025 - Present (11 months)

• Triage and investigate 20–50 security alerts daily across SIEM and endpoint platforms, driving incident response through containment and eradication within SLA.
• Install, configure, and maintain enterprise firewalls (Cisco ASA, FortiGate, Check Point), managing NAT, IPsec/SSL VPN, routing, and security policies.
• Correlate logs across multiple sources, map incidents to MITRE ATT&CK, and recons

Network Security Engineer

Girnar Group

Jul 2024 - Sep 2025 (1 year 2 months)

•Secured and maintained enterprise network infrastructure including routers, switches, and firewalls across production trading environments.
•Configured and troubleshot VLANs, Inter-VLAN Routing, STP, EtherChannel, DHCP, DNS, NAT, PAT, and ACLs.
Administered Cisco ASA and FortiGate firewalls, managing security policies and Site-to-Site IPsec VPN connections.
•Diagnosed L1/L2/L3 incidents usi

Education

Degrees, certifications, and relevant coursework

J.C. Bose University of Science and Technology, YMCA

Master of Computer Applications - MCA, Computer Software Engineering

2024 - 2027

Quality Asia Certifications

ISO 27001 Foundation - Information Security Certification

Feb 2026

Red Team Leaders

Certified Artificial Intelligence Security & Risk (CAISR)

Feb 2026

Sturtle Security Pvt Ltd.

CERTIFIED JUNIOR WEB APPLICATION PENETRATION TESTER

Mar 2026

Cisco

Cisco Certified Network Associate Security (CCNA)

Mar 2026 · Expires Mar 2029

Amazon Web Services (AWS)

AWS Certified Solutions Architect - Associate

Jan 2026 · Expires Jan 2029

Cisco

Networking Basics

Jul 2025

EC-Council

Certified Ethical Hacker (CEH)

Jun 2024 · Expires Jun 2027

Deenbandhu Chhotu Ram University of Science & Technology

Bachelor Of Computer Applications (BCA), Computer Engineering

2021 - 2024

Pursuing/Completed BCA from Deenbandhu Chhotu Ram University of Science & Technology,
Murthal, with coursework in C, C++, Core & Advance Java, Python, Data Structures, DBMS/
RDBMS, Computer Networks, Operating Systems, Software Engineering, Cloud Computing, and
Cybersecurity Fundamentals — completed 9 software labs and 2 Minor Projects, building the
technical foundation for my current specializ