Hao Zheng

I am a machine learning and software engineer with graduate coursework in computer engineering from the National University of Singapore and a bachelor’s in software engineering. I combine practical software development skills with applied AI and robotics coursework to build production-ready systems.

My projects span recommendation systems, real-time sensor-driven applications, game development, and RPA-enabled customer service automation. I designed a dual-tower recall recommendation model for personalized travel planning and implemented an AI customer service pipeline that enabled 24/7 automated responses.

I have experience integrating models into interactive environments, such as embedding a PyTorch hand-shape recognition model into Unity for real-time interaction, and using Unity 2D for game design and community-driven iteration. I also contributed to backend development with JavaEE and JavaSE, including API design, authentication, and database work.

In internships I performed concurrency and stress testing with JMeter and JUnit, improved data management practices, and supported automation system maintenance. I prioritize reliable, scalable solutions and iterative development informed by user feedback.