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Hao Luo

@haoluo

IAM Engineer at Authright delivering PingOne and ForgeRock solutions, including Equifax authentication and identity lifecycle integrations.

United States
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At Authright, I deliver enterprise IAM consulting engagements from requirements and design through implementation, testing, deployment, and production troubleshooting. I also mentor junior engineers and interns and contribute to technical training.

For Equifax, I built PingOne Platform and Advanced Identity Cloud integrations, including reusable DaVinci flows for authentication, user lifecycle processes, and policy-based access. I also implemented federated SSO with external identity providers and designed CI/CD promotion processes.

At Carnival Cruise Line, I led a ForgeRock AM upgrade from 6.5 to 7.2 for shore-side and shipboard systems, with migration planning for customer identity records. I designed AM/DS environments and cutover plans, then validated the upgraded environments through functional and performance testing.

My work has also included customized PingOne journeys at Accenture, CIAM migration work at CDW, and ForgeRock operations and cloud automation at ENEL NORTH AMERICA and HSBC BANK. Earlier, I built UiPath automation for USALLIANCE FINANCIAL mortgage processing workflows, reducing manual effort equivalent to three full-time roles.

Experience

Work history, roles, and key accomplishments

Accenture logoAC

PingOne AIC Platform Lead

Sep 2024 - Apr 2025 (7 months)

Led PingOne AIC development for a delivery squad, mentoring engineers and QA team while supporting production defects and releases. Developed and optimized customized journeys for registration, account recovery, social login, delegated helpdesk administration, and FIDO-based passwordless authentication.

CDW logoCD

PingOne AIC Solution Engineer

Jun 2023 - Nov 2023 (5 months)

Built PingOne AIC CIAM journeys while migrating from IBM identity platforms for both user and admin portal, incorporating social login, user registration, password recovery, and helpdesk admin management. Implemented SAML SSO for applications including MyChart and RSA.

USAlliance Financial logoUF

Business Process Automation Specialist

USAlliance Financial

Aug 2020 - Mar 2021 (7 months)

Built UiPath automation for mortgage processing workflows, reducing manual effort equivalent to three full-time roles.

Education

Degrees, certifications, and relevant coursework

Worcester Polytechnic Institute logoWI

Worcester Polytechnic Institute

Master of Science, Information Technology

Master of Science in Information Technology from Worcester Polytechnic Institute.

Wuhan Institute of Technology logoWT

Wuhan Institute of Technology

Bachelor of Science, Materials Science Engineering

Bachelor of Science in Materials Science Engineering from Wuhan Institute of Technology.

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