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Hanan Ahmed

@hananahmed

Tier 1 Security Analyst at Cyarmord LLC investigating Sentinel alerts and phishing activity.

At Cyarmord LLC, I monitor Microsoft Sentinel alerts and investigate phishing emails, endpoint alerts, and suspicious sign-ins. I document findings, gather evidence, and escalate events to senior analysts.

I also support IAM project activities by coordinating tasks, tracking requirements, and working with technical and business teams. I prepare client reports on alert activity, false positives, and recurring security events.

Before Cyarmord LLC, I worked in software QA at TinRoof Software (NCR), Gordon Food Services, and North American Med Tech Group. I tested retail POS, payment-processing, ERP, and hospital management applications, including EMV certification testing, and used SQL to validate application data.

Experience

Work history, roles, and key accomplishments

Current

Security Analyst, Tier 1 (SOC)

Current

Cyarmord LLC

Dec 2024 - Present (1 year 10 months)

Monitor Microsoft Sentinel alerts, dashboards, and event logs and perform initial triage before escalating security events to senior analysts. Support IAM project activities and investigate phishing emails, endpoint alerts, and suspicious sign-in activity.

Microsoft Sentinel Microsoft Defender For Endpoint KQL Windows Event Logs MITRE ATT&CK Ticket and Case Management IAM Email Phishing Investigation Incident Documentation Evidence Collection Escalation Procedures

Software QA Engineer

TinRoof Software (NCR)

Nov 2022 - Dec 2024 (2 years 1 month)

Developed and executed test plans, test cases, and test scripts based on functional and business requirements. Performed functional, regression, integration, and UAT testing for retail POS and payment-processing applications, including EMV certification testing.

Agile Scrum Jira HP Quality Center Postman SoapUI Selenium Jetpay Monetra UniTerm API Testing Defect Management UAT

Software QA Analyst

Gordon Food Services

Apr 2021 - Oct 2022 (1 year 6 months)

Developed and maintained test cases, test documentation, and requirements traceability matrices for ERP and POS applications. Performed integration, regression, performance, and UAT testing, and supported end users during an ERP migration involving Sage X3 and Top Form.

Jira SQL ERP POS Microsoft Office Test Case Development Requirement Traceability Defect Triage UAT

Software QA Analyst

North American Med Tech Group (NAMDTG)

Sep 2019 - Feb 2021 (1 year 5 months)

Tested Hospital Management System modules supporting patient records, administration, provider workflows, and claims. Developed and executed manual test cases, performed smoke, regression, and UAT testing, and used SQL to validate data integrity.

Agile Scrum VersionOne SQL Selenium Microsoft Office Manual Testing Cross Browser Testing Service Testing Defect Tracking

Education

Degrees, certifications, and relevant coursework

Kennesaw State University

Bachelor of Science, Information Technology

Pursuing a Bachelor of Science in Information Technology, currently in progress.

TryHackMe

SOC Level 1 Path, Security Operations

Completed the SOC Level 1 Path, covering security frameworks, threat intelligence, network security, endpoint security, SIEM, digital forensics, and phishing analysis.