hajran karimi
@hajrankarimi
Customer Service Officer at Azizi Bank supporting banking customers with account services, inquiries, and data entry.
AfghanistanWhat I'm looking for
At Azizi Bank, I provide daily customer service for banking customers, answer inquiries, and help resolve account and service-related issues. I explain procedures and required documents, assist with account operations, and follow up on unresolved complaints.
I also maintain customer records and enter information in banking databases and Microsoft Excel. I'm available for remote customer support, WhatsApp support, chat support, data entry, and online customer service positions.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Azizi Bank
Aug 2025 - Present (1 year 3 months)
Provide daily customer service and support for banking customers, respond to inquiries, resolve account and service-related issues, and maintain accurate customer records.
Customer Service Representative
Azizi Bank
Aug 2023 - Aug 2025 (2 years)
Assisted customers with banking services and account-related requests, answered questions, provided accurate information, and maintained customer records.
Education
Degrees, certifications, and relevant coursework
Paktia University
Bachelor of Economics, Finance & Banking
Bachelor of Economics with a focus on Finance and Banking from Paktia University, completed in 2019.
Fazil Big High School
High School Diploma, General Studies
High school diploma from Fazil Big High School, completed in 2015.
Tech stack
Software and tools used professionally
Availability
Location
AfghanistanAuthorized to work in
Salary expectations
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