Haitam Chakboub

Accurately entered and processed customer orders in company systems, verifying order details, payments, and modifications to prevent delivery errors. Maintained organized logs and coordinated with team members to resolve discrepancies and ensure customer satisfaction.

Reviewed high volumes of digital content against policy and community guidelines, detecting and documenting violations with consistent escalation. Maintained detailed activity logs to support compliance and quality assurance while working independently in a guideline-driven environment.

Evaluated AI-generated outputs for accuracy, relevance, and adherence to guidelines by labeling and annotating content to improve model performance. Compared responses against source data to detect inconsistencies and provided structured feedback to AI teams in an asynchronous remote setting.

Entered and maintained accurate repair and modification records for vehicles and motorcycles, including services, payments, and invoices. Tracked spare parts and inventory and verified data entries against physical work to prevent errors and discrepancies.

Managed orders and payments with strong attention to detail in a fast-paced, high-volume environment. Maintained daily logs and checklists while following required procedures for consistent operations.

Collected, documented, and verified client information in CRM systems following structured lead-management processes. Ensured accurate data capture to support smooth lead handoff.

Completed a web development (fundamentals) program at Centre Atlantique Marrakech from Oct 2022 to May 2023.

Completed a Sciences baccalaureate at Hassan II High School in Marrakech from Sep 2019 to Jun 2022.