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Hadia Nawid

@hadianawid

Marketing Assistant Manager at Moraa Educational Complex who led enrollment campaigns and managed social media engagement.

United Arab Emirates

Message

At Moraa Educational Complex, I led student enrollment campaigns across its university, health institute, and school divisions, using localized outreach and open houses to drive annual intake.

I managed Facebook, Telegram, and Instagram content, and coordinated campus orientations, seminars, and graduation ceremonies.

As Customer Services and Communication Officer at Moraa Educational Complex, I handled student, parent, and visitor inquiries, supported campus tours, and coordinated responses to student grievances.

Earlier, I coordinated recruitment and onboarding as HR Coordinator and managed hospital administrative operations as Admin Officer. I’ve also earned professional certificates in Digital Marketing from Coursera and Digital Marketing in E-commerce from Google.

Experience

Work history, roles, and key accomplishments

Marketing Assistant Manager

Moraa Educational Complex

Mar 2023 - Dec 2025 (2 years 9 months)

Led student enrollment campaigns across university, health institute, and school divisions, significantly driving annual intake. Managed high-engagement social media platforms and coordinated large-scale academic and community events.

Digital Marketing Student Recruitment Social Media Management Campaign Management Market Analysis Event Planning ROI Reporting Brand Consistency WhatsApp Email Communication

Customer Services and Communication Officer

Moraa Educational Complex

Jan 2019 - Aug 2021 (2 years 7 months)

Served as the primary point of contact for students, parents, and visitors, delivering high-quality front-line support. Managed high-volume inquiry channels and resolved complex student grievances efficiently.

Customer Service Communication Skills Inquiry Management Grievance Handling Database Management Reporting WhatsApp Email Phone Support

HR Coordinator

Moraa Educational Complex

Jan 2016 - Oct 2018 (2 years 9 months)

Coordinated recruitment and onboarding processes across school, institute, and university divisions. Maintained personnel records, facilitated payroll preparation, and served as the primary liaison for employee relations.

Recruitment Onboarding HR Records Management Payroll Attendance Tracking Employee Relations Performance Evaluation training coordination

Admin Officer

Moraa Educational Complex

Sep 2011 - Mar 2015 (3 years 6 months)

Managed day-to-day administrative operations of the hospital, ensuring seamless coordination between medical departments and support staff. Supervised front desk and patient registration teams, and oversaw procurement and inventory management.