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@growpandauser

ML/NLP engineer turning GenAI into production solutions for BFSI outcomes.

Zimbabwe
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What I'm looking for

I’m looking to deploy GenAI/LLM solutions that drive measurable business outcomes—building reliable AI workflows, evaluating performance, and enabling teams with tools like Claude, ChatGPT, and Gemini in BFSI/insurance contexts.

I’m an ML/NLP engineer turned AI practitioner with 5+ years delivering production models across Tech, BFSI/insurance, and Manufacturing. I combine technical depth with practical judgment to translate models into workflows people can actually use.

Today, I focus on the intersection of AI tools and real-world business outcomes—designing AI workflows, deploying AI-powered solutions, and enabling teams with tools like Claude, ChatGPT, and Gemini. I’m especially strong in prompt engineering, LLM evaluation, and building systems that make GenAI dependable in day-to-day operations.

In my recent work at HDFC Bank (CRAIN Team), I designed and deployed an XGBoost-based behavioral scorecard for SME lending and supported risk-based pricing improvements using expected loss and Basel-aligned metrics. Earlier, I built a Seq2Seq (BiLSTM + attention) model for classifying hospital bill sentences and created NLP pipelines for Knowledge Graphs and chatbot training datasets—then scaled delivery as a CTO while leading a 10-member team.

Experience

Work history, roles, and key accomplishments

HDFC Bank logoHB

Functional Analyst (Manager)

HDFC Bank

Sep 2021 - May 2024 (2 years 8 months)

Designed and deployed an XGBoost behavioral scorecard to classify SME borrowers into 10 credit-risk bands, and led risk-based pricing model development using expected loss and Basel-aligned metrics to improve underwriting precision. Translated model outputs into business-ready frameworks for cross-functional credit operations stakeholders.

IS

Data Scientist

i3 Systems

Jun 2020 - Sep 2021 (1 year 3 months)

Built a Seq2Seq encoder-decoder model (BiLSTM + attention) to classify hospital bill sentences into policy categories, achieving 80% accuracy and reducing manual adjudication effort. Mapped billing data to insurance terminology using sentence embeddings and fine-tuned a VGG-based model to categorize medical X-rays for automated diagnostic routing.

Education

Degrees, certifications, and relevant coursework

BITS Pilani logoBP

BITS Pilani

M.Phil, Consciousness Studies

Grade: CGPA: 8.00

Completed an M.Phil in Consciousness Studies at BITS Pilani, achieving a CGPA of 8.00.

SPCE Mumbai logoSM

SPCE Mumbai

Bachelor of Technology (B.Tech), Mechanical Engineering

Grade: CGPA: 8.62

Activities and societies: GATE AIR 8249 (Score: 562); NCC 'B' and 'C' certificate holder; led BAJA team; organised a fundraiser at SPCE Mumbai.

Earned a B.Tech in Mechanical Engineering from SPCE Mumbai with a CGPA of 8.62.

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