
Grace Ola
@graceola
Customer support candidate who resolved customer inquiries and issues through WhatsApp Business chat.
What I'm looking for
Through informal customer support on WhatsApp Business, I responded to inquiries and resolved issues via chat, maintaining customer satisfaction with clear, polite, and prompt communication.
As a Physiotherapy student, I’ve also assisted classmates and patients with clear explanations and follow-up support. I’m seeking an entry-level remote chat support or customer support role, part-time in the evenings and on weekends.
Experience
Work history, roles, and key accomplishments
Informal Customer Support
WhatsApp Business
Responded to customer inquiries and resolved issues via chat. Maintained customer satisfaction through clear, polite, and prompt communication.
Student Volunteer / Class Support
University
Assisted classmates and patients with clear explanations and follow-up support. Managed group communications and provided timely, helpful responses.
Education
Degrees, certifications, and relevant coursework
State University of Medical and Applied Sciences
Doctor of Physiotherapy, Physiotherapy
Pursuing a Doctor of Physiotherapy degree, currently in progress.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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