At CNG Automations, I design and develop practical AI and workflow automation prototypes for lead qualification, customer enquiries, knowledge retrieval, and business process integration. My experience is presented as independent project work; I don't claim unverified client deployments or performance metrics.
I built an n8n lead qualification workflow that retrieves business context from a PostgreSQL/pgvector knowledge base, classifies intent, and creates or updates HubSpot contacts. I added Telegram notifications and a human-review path for enquiries that need attention.
For a yoghurt business, I built a WhatsApp sales workflow that answers product questions, gathers order details, and handles payment-related messages. It uses conversation context and database-backed product information to ground its responses.
I also developed a FastAPI lead qualification prototype with validated Pydantic schemas and automated tests using mocked AI responses. I approach projects by breaking requirements into testable workflow stages, validating structured outputs, and adding human handoff where automated decisions need review.
