Gloria Maria Barrientos
@gloriamariabarriento
UX Designer with a passion for creating intuitive and user-centered designs.
United StatesWhat I'm looking for
I am a UX Designer with a strong background in creating intuitive and user-centered designs. In my current role at Devoted Health, I engage with members to better understand their needs and utilize technology and data to streamline operations and improve communications. I have a deep understanding of UX research and design principles, which allows me to identify pain points and create effective outreach campaigns.
Prior to my current role, I worked as a Member Guide II at Devoted Health, where I consistently demonstrated empathy towards members and built strong relationships with cross-departmental teams. Additionally, I have a background in Patient Assessment Processing.
Experience
Digital Engagement Guide: Member Experience and Engagement
Devoted Health
Oct 2022 - Present (1 year 7 months)
Engage with members, utilizing technology and data to better understand member needs. Identify opportunities to streamline operations to support tooling for first-contact resolution and more efficient communications. Utilize UX research knowledge to identify pain points that members might encounter. Utilize UX Design knowledge to help with the creation of outreach campaigns. Collaborate in a virtu
Independent Consultant
Appen
Jan 2020 - Jan 2022 (2 years)
Evaluated online content according to a specified criteria. Effectively performed strict time-management in order to meet productivity requirements.
Patient Assessment Processing
JBG Medical Services
No description provided
Member Guide II - Bilingual
Devoted Health
Jan 2022 - Oct 2022 (9 months)
Consistently demonstrated empathy towards members and their needs. Built and maintained relationships with cross-departmental teams for the optimization of resources. Provided training and guidance to new hires. Demonstrated adaptability in a fast-changing healthcare start-up environment.
Tech stack
Learn about the tools and technologies that Gloria Maria likes to use.
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