Gloria Egbulefu

Managed day-to-day business operations including scheduling, client communications, marketing, and staff coordination. Trained and supervised staff to maintain service quality, and maintained customer records and appointment schedules for reliable follow-up.

Planned and delivered English Language and English Literature lessons for secondary school students. Assessed student performance, provided constructive feedback, used differentiated instruction and classroom management, and communicated with parents and school administration regarding progress and interventions.

Managed client requests and maintained customer databases and records, supporting business development through responsive service. Handled correspondence and scheduling to strengthen organizational and communication skills applicable to teaching management.

Maintained inventory and client service records, handling client requests and administrative tasks. Performed database administration and supported coordination across teams to ensure accurate information flow and timely service.

Coordinated departmental activities by managing schedules and staff welfare and providing office administration support. Prepared documents and maintained accurate records, demonstrating attention to detail and reliable support for leadership.

Taught English Language, prepared lesson materials, and monitored student progress. Used classroom planning and ongoing review to support improvement in student learning outcomes.

Delivered English Language and Literature instruction as part of mandatory national service. Supported learners through structured lesson delivery and classroom teaching responsibilities.

Completed a Postgraduate Diploma (PGD) in Education at the National Teachers Institute in Kaduna.

Grade: Second Class Lower

Earned a B.Sc. in Linguistics from the University of Port Harcourt.