Open to opportunities

Gloria Austin

@gloriaaustin

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I build executive dashboards and actionable insights from sales, customer, marketing, and operational data.

Nigeria

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What I'm looking for

I'm looking to turn business data into clear dashboards, KPI reporting, and actionable insights while growing in business intelligence, analytics, and data-driven decision-making.

I've built Power BI dashboards and reporting systems for Dylte Beauty and Wellness, turning sales, marketing, customer engagement, and operational data into executive-ready insights.

I analyzed campaign and customer data to improve targeting strategies that contributed to a 40% increase in brand visibility. I also identified workflow bottlenecks through operational analysis, helping reduce executive response lag by 30%.

My projects include customer retention and churn analysis across 2,576 customers and 6,543 orders, where I found repeat customers generated 81.04% of total revenue. I create KPI-driven dashboards in Power BI and Excel that help leaders understand revenue, profitability, customer behavior, regional trends, and business performance.

With experience spanning analytics and operations, I connect structured data, clear reporting, and stakeholder communication to support better decisions.

Experience

Work history, roles, and key accomplishments

Data and Operations Analyst

Dylte Beauty and Wellness Company

Jan 2024 - Dec 2026 (2 years 11 months)

Built and maintained Power BI dashboards to monitor sales, marketing, customer engagement, and operational performance metrics. Analyzed campaign performance and customer data to identify underperforming initiatives, contributing to a 40% increase in brand visibility through improved targeting strategies.

Power BI SQL Excel Python KPI Reporting Dashboard Design Data Analysis Customer Analytics Marketing Analytics Operational Analytics

Executive Assistant

Prazzle Arts Inc

Jan 2023 - Dec 2024 (1 year 11 months)

Built reporting workflows and tracking systems to improve operational visibility across daily business activities. Analyzed scheduling trends and operational data to identify productivity patterns and optimize coordination processes.

Reporting Data Analysis Operational Analytics Process Improvement