Open to opportunities

Glennys Guzman

@glennysguzman

Message

Experienced security professional with a strong background in customer service.

United States

Message

What I'm looking for

I am looking for a role that values security and customer service, with opportunities for growth.

With over 20 years of experience in security and customer service, I have developed a strong skill set that includes incident response, personnel screenings, and surveillance. My journey began as a Security Guard, where I honed my abilities in maintaining safety and security in various environments. I take pride in my dependable nature and strong work ethic, which have been essential in my roles.

Throughout my career, I have served in various capacities, including as a Security Manager Supervisor, where I trained new personnel and ensured compliance with security protocols. My experience as a certified Spanish interpreter in the medical field has further enhanced my communication skills, allowing me to bridge gaps between healthcare professionals and patients effectively. I am committed to delivering exceptional service and ensuring the safety of those I serve.

Experience

Work history, roles, and key accomplishments

Front Desk Receptionist

Highland Security Investigation LLC

Jan 2018 - Nov 2018 (10 months)

Managed front desk operations, including access control and monitoring CCTV. Provided customer service and ensured security protocols were adhered to.

Customer Service Access Control Communication Skills Security Operations

Security Officer

G4S Secure Solutions

Jan 2014 - Sep 2017 (3 years 8 months)

Served as a security officer at various locations, including banks and distribution centers. Responsible for monitoring access, training personnel, and ensuring safety protocols were followed.

Access Control Incident Response Security Protocols

Security Manager Supervisor

U.S. Security Associate

Jan 2006 - Jan 2014 (8 years)

Managed security operations at a 24-hour facility, trained new personnel, maintained daily logs, and ensured compliance with security protocols. Handled payroll issues and adjusted employee schedules.

Security Management Payroll Management Scheduling

Interpreter

Ohio Hispanic Collision

Jan 2001 - Jan 2014 (13 years)

Provided translation services between English and Spanish for healthcare professionals and patients. Ensured accurate translations and served as a cultural mediator. Translated written documents for various hospital departments.

Translation Cultural Mediation Communication Skills