gladys` ndivo
@gladysndivo
Strategic Human Resource Manager driving compliant, high-performance multi-country workforce operations.
What I'm looking for
I am a strategic Human Resource professional with over nine years of progressive experience managing multi-country HR operations within complex, high-risk, and mission-driven environments across East and Central Africa. I bring strong expertise in workforce governance, cross-border recruitment, performance management, compliance oversight, and organizational effectiveness, with a proven record of maintaining zero labor disputes.
I’ve standardized HR policies and procedures across multiple jurisdictions, strengthened audit readiness through standardized documentation systems and compliance tracking, and improved operational efficiency using shared services models. I focus on workforce continuity under challenging conditions—sustaining 100% staffing coverage, reducing recruitment lead time by 50%, and supporting retention through structured mentorship and clear career progression frameworks.
Experience
Work history, roles, and key accomplishments
Human Resource Manager
ES-KO International SAM (UNMISS Operations)
Nov 2024 - Mar 2026 (1 year 4 months)
Led end-to-end recruitment, mobilization, and onboarding of national and international personnel supporting Kenya and South Sudan operations. Served as the primary liaison to a contracted manpower company and provided HR advisory on compliance, employee relations, grievances, discipline, and performance management.
HR & Admin Coordinator (Shared Services)
Hashi Logistics Limited
Sep 2019 - Dec 2023 (4 years 3 months)
Managed multi-country recruitment and cross-border workforce deployment strategies for mission personnel across Kenya, DRC, and the Central African Republic. Standardized HR policies and SOPs, coordinated performance management and talent initiatives, and supported payroll governance, HRIS updates, visas/contracts, and compliance documentation.
HR & Admin Assistant
Hashi Energy Limited
Feb 2016 - Aug 2019 (3 years 6 months)
Coordinated end-to-end recruitment, including sourcing, shortlisting, interviewing, selection, and onboarding for new employees. Supported HR lifecycle administration, performance evaluations, payroll administration and leave management, statutory compliance reporting, disciplinary hearings, and expatriate visa/work-permit matters.
Human Resource Assistant
National Construction Authority
Jun 2013 - May 2015 (1 year 11 months)
Supported HR administration as a Human Resource Assistant at National Construction Authority.
Administrative/Personal Assistant to CEO
Pasico Eastern Africa Ltd
Mar 2011 - Oct 2012 (1 year 7 months)
Provided administrative/personal support to the CEO at Pasico Eastern Africa Ltd.
Personal Assistant to Managing Partners
Kinyanjui Njuguna & Co. Advocates
Jun 2007 - Dec 2009 (2 years 6 months)
Provided administrative/personal support to the Managing Partners at Kinyanjui Njuguna & Co. Advocates.
Education
Degrees, certifications, and relevant coursework
Kenya Methodist University
Bachelor of Business Administration, Business Administration
2009 - 2012
Earned a Bachelor of Business Administration degree from Kenya Methodist University between 2009 and 2012.
University of Nairobi
Certificate, Public Relations
2007 -
Completed a Certificate in Public Relations at the University of Nairobi in 2007.
Computer School of Administration
Diploma, Information Technology
2002 -
Completed a Diploma in Information Technology at Computer School of Administration in 2002.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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