Gerard dunn Manco
@gerarddunnmanco
Digital Delivery Quality Controller and quality assurance leader with 10+ years training teams and improving measurement accuracy.
What I'm looking for
I’m a Digital Delivery Quality Controller with over ten years of experience as a Digital Measuring Tech & Quality Controller. I maintain 100% quality assurance by inspecting and evaluating designs before submission, and I check and assures that clients’ requests are being done.
I’ve also stepped into training and leadership, serving as a lead trainer for the Bogotá Expansion project. I trained newly hired Measurement Technicians on operational procedures and company standards, screened and evaluated competency and accuracy, and acted as Team Leader for newly onboarded technicians.
I provide hands-on guidance in measurement systems like Hipster Browser and the TWISTER system, monitored team performance, and ensured quality and efficiency in measurement tasks. I’m now focused on driving team growth and consistently delivering high-quality results in a flexible work-from-home or hybrid environment through quality assurance, team leadership, and process improvement.
Experience
Work history, roles, and key accomplishments
Digital Delivery Quality Controller
Manco Digital
Aug 2021 - Feb 2026 (4 years 6 months)
Maintained a 100% quality assurance process by inspecting and evaluating designs prior to submission. Verified that client requests were completed correctly and supported delivery through consistent quality checks.
Lead Trainer – Bogotá Expansion
Manco Digital
Jun 2025 - Jan 2026 (7 months)
Served as a lead trainer for the Bogotá Expansion project, onboarding newly hired Measurement Technicians on operational procedures and company standards. Screened and evaluated technician competency and acted as team leader for newly onboarded staff.
Trainer for Newly Hired Measuring Tech
AMA Computer University
Jun 2024 - Jul 2024 (1 month)
Trained newly hired measuring employees on how to navigate and use the TWISTER system as part of their daily responsibilities. Provided hands-on guidance to ensure trainees could apply the platform effectively.
Education
Degrees, certifications, and relevant coursework
Most Institute Culinary School
Vocational Course, Culinary
2011 - 2012
Completed a vocational course in Culinary at Most Institute Culinary School in Tipolo, Mandaue City.
AMA Computer University
Bachelor of Science, Computer Engineering
Completed a Bachelor of Science in Computer Engineering at AMA Computer University (Caloocan Campus).
Availability
Location
Authorized to work in
Job categories
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