Open to opportunities

GemJoan User

@gemjoanuser

Administrative professional and executive assistant candidate focused on efficient operations, CRM-driven tracking, and stakeholder coordination.

Nigeria

Message

What I'm looking for

I’m looking for an administrative/executive support role where I can run front desk and office operations, manage calendars and deadlines, and use CRM tools to track requests—working with a team that values clear communication and organized follow-through.

I’m an administrative professional with hands on experience running front desk operations, managing member and client relationships, and coordinating events from start to finish. My engineering background gives me a structured, detail focused way of working that keeps information organized and deadlines on track.

In my roles at Dominion City Port Harcourt (HQ), I’ve served as a first point of contact for 700+ members and visitors, handling inquiries and requests professionally. I also log and track member inquiries through CRM software, and I handle front desk documentation, courier logistics, and supply inventory to keep daily operations moving smoothly.

I coordinate complex activity with multiple stakeholders and time-sensitive deliverables. At Style Rouge Stores, I coordinate campaign timelines and deliverables across teams, track progress across several projects at once, and communicate daily with external contractors and internal teams so work is delivered on time and to spec.

Recently completed an Executive Assistant certification with She Leads Academy, strengthening my executive support approach. I also bring leadership and event operations experience from serving as Vice President and Vice President-elect in the Society of Petroleum Engineers (SPE), UNIPORT Chapter—planning calls, meetings, and webinars, and tracking tasks and deadlines for volunteer teams.

Experience

Work history, roles, and key accomplishments

Current

Media Buyer

Current

Style Rouge Stores

Mar 2026 - Present (4 months)

Coordinated campaign timelines and deliverables across teams, keeping briefs and approvals moving without delays. Tracked progress across multiple projects and communicated with external contractors and internal teams to deliver on time and to spec.

Brief Approval Management Schedule Management

Current

Information Desk Personnel

Current

Dominion City Port Harcourt (HQ)

Jan 2024 - Present (2 years 6 months)

Served as first point of contact for 700+ members and visitors, handling inquiries and requests professionally. Logged and tracked member inquiries through CRM software and managed front desk documentation, courier logistics, and supply inventory.

CRM Inquiry Tracking COURIER Inventory Microsoft Office Excel Word Outlook Google Workspace HubSpot Salesforce

Events Admin

Team Achievers PWAN Group

Jan 2025 - Present (1 year 6 months)

Organized meetings and managed calendars for new members joining the sales team. Handled documentation and guest registration for 10+ professional networking events and workshops.

Meeting Management Event Coordination Document Management

Vice President

Society of Petroleum Engineers (SPE), UNIPORT Chapter

Jan 2024 - Present (2 years 6 months)

Planned and ran calls, meetings, and webinars to increase student engagement by 15% across the department. Tracked tasks and deadlines for volunteer teams and served as the main point of contact for member inquiries.

Volunteer Team Task Tracking

Vice President-elect

Society of Petroleum Engineers (SPE), UNIPORT Chapter

Jan 2023 - Present (3 years 6 months)

Prepared reports and organized member records and files to support continuity between leadership terms. Tracked project timelines, committee activities, and event logistics.

Report Preparation Member Records File Organization Project Timelines Committee Activity Tracking Event Logistics