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Geisel Avilés Blanco

@geiselavilsblanco

Operations and communications project director at an independent agency, managing design, marketing, and event production projects.

Cuba

Message

At an independent communications and design agency, I manage projects across design, digital marketing, graphic production, exhibitions, and events, from feasibility and scope through production, quality control, and delivery.

I negotiate with clients and suppliers, prepare budgets and production plans, and direct multidisciplinary teams of 10 to 30 people. My projects have included communications, content, production, and event installations for clients including HNN, PCSoT, and Yuli MiniSweets.

Since 2017, I’ve brought my industrial engineering background to communications and design work, building on earlier experience in telecommunications and hotel operations. At a telecommunications company, I managed general services and teams, budgets, contracts, suppliers, and resources.

I also apply generative AI to research, benchmarking, planning, documentation, content, and reviewing deliverables. My work spans market research, communication strategy, digital marketing, and social media and community management.

Experience

Work history, roles, and key accomplishments

Current

Director of Operations and Projects

Current

Private Communication and Design Agency

Sep 2017 - Present (9 years)

Managed communication, design, and digital marketing projects from feasibility to delivery, including graphic production, stands, and events. Led multidisciplinary teams of 10-30 people and applied generative AI to research and content.

Project Management Communication Skills Design Digital Marketing Graphic Production Event Management Team Leadership Generative AI Social Media Management Community Management Budgeting Vendor Management

General Services Manager

Telecommunications Company

Oct 2010 - Sep 2017 (6 years 11 months)

Administered provincial general services and directed teams, coordinating lodging, transportation, food, uniforms, and other services. Managed budgets, contracts, suppliers, and material resources.

General Services Team Leadership Budget Management Contract Management Supplier Management Logistics Resource Management

Subscriber Network Operations and Maintenance Manager

Telecommunications Company

Jul 2009 - Sep 2010 (1 year 2 months)

Directed operations and maintenance of the subscriber network, organizing technical work and incident tracking. Coordinated teams, priorities, and resources to ensure continuity and quality.

Network Operations Maintenance Management Team Coordination Incident Management Resource Management

Assistant Director

Hotel Santa Clara Libre

Dec 2007 - Jun 2009 (1 year 6 months)

Supported the manager in daily operations, supervising accommodation, reception, gastronomy, maintenance, and supplies. Directed staff, handled incidents and claims, and controlled quality, costs, and inventories.

Hotel Operations Staff Management Quality Control Cost Control Inventory Management Supplier Management Customer Service

Quality Specialist

Hotel Santa Clara Libre

Jun 2007 - Dec 2007 (6 months)

Supervised standards and procedures, evaluated processes, identified improvement opportunities, and followed up on corrective actions.

Quality Assurance Process Improvement Standards Compliance Corrective Actions

Head of Supplies

Hotel Santa Clara Libre

Jan 2006 - Jun 2007 (1 year 5 months)

Managed purchasing, supplies, inventories, and provisioning, coordinating with suppliers and monitoring costs, availability, and deliveries.

Purchasing Supply Management Inventory Management Supplier Coordination Cost monitoring

Initial Services and Supplies Roles

Hotel Santa Clara Libre

Sep 2002 - Dec 2005 (3 years 3 months)

Progressed through roles as training technician, services administrator, acting service chief, and balancer-distributor with increasing coordination and resource control responsibilities.

Service Administration Resource Coordination Training Distribution