Geir Kvamme Øglænd

I am a motivated IT Support Specialist with hands-on experience delivering end-user support across public and private organizations. I adapt quickly to new systems and maintain a strong focus on troubleshooting and effective communication.

In my current role I provide support via ticket systems, phone, and Microsoft Teams, manage onboarding and offboarding, and coordinate hardware procurement and inventory. Previously I supported municipal departments with equipment procurement, configuration, installation, and network monitoring.

I have practical experience diagnosing and resolving hardware and software issues, monitoring internal IT systems, and supporting customers directly. I bring teamwork, time management, and critical thinking to fast-paced support environments.

I continuously develop my skills in Microsoft 365, Azure, Windows Server, QNAP/Synology, Ubiquiti Unifi, and remote support tools, and I am committed to growing my expertise in networking and IT security.