Gowtham User
@gauthamkannan
As a Lead Product & UI/UX Designer with over 8 years of experience, I specialize in Design Systems, WCAG, and AI.
What I'm looking for
Skilled in prioritizing user needs through research and analysis, creating seamless experiences for SaaS and customer-focused applications. Proficient in iterative design, incorporating user feedback and usability testing to enhance product usability.
Experience
Work history, roles, and key accomplishments
Lead UI/UX Designer
Alten Engineering
Jan 2024 - Present (1 year 9 months)
Led development of a company-wide Design System at Airbus, integrated WCAG 2.2 to ensure compliance and prevented over €5M in potential fines, and built an agentic chatbot that reduced manual support tickets by 50% and improved operational efficiency by 20%.
Senior UI/UX Designer
Capgemini Technology Services
Jan 2022 - Jan 2024 (2 years)
Designed a sustainable Service Ticketing Platform for Mercedes‑Benz, developed a scalable Design System from user research, and led EMEA/Asia deployment that increased adoption by 65,000+ and improved user experience scores by 30%.
Senior Visual Designer
Cognizant Technology Solutions
Jan 2020 - Jan 2022 (2 years)
Designed scalable dashboards and applications for Arthur J. Gallagher serving 250+ enterprise clients and revitalized a high-end e-commerce platform by integrating cryptocurrency payments with user-centric design.
Visual Designer
Brickwork India
Jan 2019 - Jan 2020 (1 year)
Designed an interactive mobile app for a major Philippine telecommunications client that boosted user adoption by 45% through improved UX and visual systems.
Graphic Designer
McKinsey & Company
Jan 2017 - Jan 2019 (2 years)
Developed visual systems, branded UI elements, and marketing graphics for client-facing projects, ensuring alignment with global brand identity and improving client deliverable quality.
Technical Consultant
Sutherland Global Services
Jan 2015 - Jan 2016 (1 year)
Provided specialized technical support and troubleshooting for Amazon Kindle devices within the Amazon Digital division, resolving complex customer issues to maintain service quality.
Education
Degrees, certifications, and relevant coursework
Gowtham hasn't added their education
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