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Gabriele Buozelyge

@gabrielebuozelyge

AML Officer at Danske Bank conducting KYC/CDD reviews and investigating AML cases, with experience in banking operations and customer support.

Lithuania

Message

At Danske Bank, I conduct KYC and customer due diligence reviews, assess customer risk, and investigate AML-related cases. I also maintain accurate records and support compliance with AML requirements.

Previously, I handled digital banking operations at Danske Bank and served as a GDPR Ambassador, supporting appropriate data handling and privacy awareness.

At Interstate, I coordinated daily operations and supported customers with service issues. I also prepared a SWOT overview and competitor analysis, including social media and content approaches for younger audiences.

Alongside my operations experience, I’ve completed UI/UX and web design projects, including an e-commerce website concept, a diving portfolio concept, and an app UX case study. I completed the AI & UI/UX Design Programme at FastTrack.

Experience

Work history, roles, and key accomplishments

Current

AML Officer

Current

Danske Bank

Feb 2026 - Present (8 months)

Conducts KYC and customer due diligence reviews, assesses customer risk, and supports compliance with AML requirements. Investigates AML-related cases and collaborates with internal teams to maintain consistent compliance processes.

KYC CDD AML Customer Due Diligence Risk Assessment Compliance Documentation Review Internal Systems

International Operations & Customer Support

Interstate

Apr 2025 - Nov 2025 (7 months)

Coordinated daily operational activities with team leads to support smooth workflows. Communicated with customers, resolved issues, and identified opportunities for digital and process improvements.

Operations Coordination Customer Support Issue Resolution Process Improvement SWOT Analysis Competitive Analysis Social Media Content Strategy

Operations Officer

Danske Bank

Dec 2023 - Apr 2025 (1 year 4 months)

Handled digital banking operations with attention to accuracy, confidentiality, and established procedures. Served as GDPR Ambassador and worked with internal teams to resolve operational questions.

Digital Banking Operations Data Accuracy Confidentiality GDPR Privacy Awareness Internal Systems Cross team Collaboration

Customer Experience Specialist

Enefit

Sep 2023 - Dec 2023 (3 months)

Responded to customer needs and resolved service issues in a clear, professional manner. Communicated with a high volume of customers and shared insights with internal teams to support service improvements.

Customer Service Issue Resolution High Volume Communication Customer Insights Service Improvement