Open to opportunities

Francis Dias

@francisdias

Senior QA engineer combining software testing expertise and UiPath RPA support to deliver stable, high-quality releases.

India

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What I'm looking for

I’m looking for a role in an Agile team where I can own QA quality and UiPath RPA production stability—driving test coverage (RTM), RCA, UAT support, and fast issue resolution while ensuring reliable releases.

I’m a Senior Quality Assurance Engineer with 12+ years of experience, including 9 years in Software Quality Assurance activities, and I’m ISTQB Certified and a Certified Scrum Master (PSM-I). I bring proven QA depth across Functional, Integration, System, Regression, Sanity, and GUI testing—supported by disciplined test design, execution, defect management, and Root Cause Analysis (RCA).

I also specialize in UiPath RPA support, including Bot Monitoring, Incident Management, Production Support, and troubleshooting automation failures using UiPath Orchestrator (queues, jobs, schedules, triggers, logs, and robot monitoring). From healthcare to manufacturing, I’ve delivered end-to-end RPA testing and UAT support (with Jira/HP ALM/Octane), created/maintained RTMs for full coverage, and ensured production stability through incident handling, SLA adherence, log analysis, HIPAA/PHI masking, and secure credential handling.

Experience

Work history, roles, and key accomplishments

Current

Senior Quality Assurance Engineer

Current

Altera Digital Health

May 2022 - Present (4 years 1 month)

Delivered functional and regression testing for Caretool, writing and executing detailed test cases and managing defects in Jira to support reliable releases. Supported RPA automation in production and hypercare (UiPath Orchestrator/Studio), performing bot monitoring, incident handling, HIPAA/PHI compliance checks, and RCA for automation failures.

Manual Testing Functional Testing Regression Testing Jira UiPath Studio SQL

Senior Test Engineer

Ultimate Infosec Technology & Softkey Solutions

Feb 2020 - Apr 2022 (2 years 2 months)

Tested and validated Mahindra Farm Equipment sales and service web/mobile solutions, creating test cases and test data for new CRs and tracking defects to resolution. Conducted client-facing demos and coordinated daily status updates with development and management teams to ensure timely delivery.

Web Application Testing Mobile Testing Defect Status Management Test Execution

Quality Assurance Engineer

Tcognition Consultancy Pvt Ltd

Feb 2016 - Dec 2019 (3 years 10 months)

Created test plans, test cases, and test data for enrollment and customer management workflows, executing sanity and regression testing for deployed builds. Managed defect tracking and reporting, collaborated with developers/onshore teams to resolve technical issues, and supported production operations and Agile delivery.

Sanity Testing Regression Testing Test Planning Production Support Agile Scrum

Associate Consultant

C3It Software Solutions Pvt Ltd

Apr 2013 - Jan 2016 (2 years 9 months)

Diagnosed and resolved complex customer application issues, performed root cause analysis on production incidents, and escalated critical bugs to development. Supported customer communication, maintained technical documentation/knowledge base content, and participated in pre-deployment testing of new features and patches.

Root Cause Analysis Technical Troubleshooting client support Technical Documentation QA For Feature Patches