Looking for a job

Flor User

@floruser1

Bookkeeper with nonprofit finance experience at Feed the Children Philippines, Inc., maintaining project accounts and preparing financial reports.

Philippines

Message

What I'm looking for

I'm looking for remote roles aligned with US and Australian business hours.

At Feed the Children Philippines, Inc., I processed accounts payable and receivable for multi-project operations and reconciled bank and project accounts. I also prepared financial reports and supporting documentation for management review, donor reporting, and audits.

As a Bank Trust Servicing Assistant at Global Business Bank, Inc., I prepared daily cash-position, trust-account, and investment reports. I reconciled bank accounts and interbank transactions and supported close processes and variance analysis.

At Sykes Asia Inc., I handled billing inquiries, account adjustments, and payment issues while maintaining customer account records and coordinating escalations. I hold Xero Certified Associate (Level 1) and Xero Certified Professional (Level 2) certifications, and have virtual training in Xero and QuickBooks Online.

Experience

Work history, roles, and key accomplishments

Customer Service Representative - Billing & Account Support

Sykes Asia Inc.

Nov 2018 - Jun 2021 (2 years 7 months)

Handled 70-90 daily customer interactions involving billing inquiries, account adjustments, and payment issues. Resolved billing discrepancies, contributing to quality and customer satisfaction scores of 95%+.

CRM Billing Support Procedure Compliance Escalation coordination Customer Service

Bookkeeper

Feed the Children Philippines, Inc.

Dec 2001 - Jun 2008 (6 years 6 months)

Processed accounts payable and receivable for multi-project operations, handling approximately 80-120 vendor payments and invoices per month. Reconciled 8-12 bank and project accounts monthly, resolving discrepancies within 2-3 business days.

Accounts Payable Accounts Receivable Bank Reconciliation Financial Reporting Payroll Support Budget Preparation Audit documentation

Bank Trust Servicing Assistant

Global Business Bank, Inc.

Feb 1996 - Jun 2001 (5 years 4 months)

Prepared daily cash-position, trust-account, and investment reports to support treasury operations. Reconciled bank accounts and interbank transactions totaling approximately P50M-P100M monthly; supported month-end/year-end close and variance analysis.

Bank Reconciliation Financial Reporting Treasury Operations Variance Analysis