At TERUYA & STERLING LAW FIRM, I design and implement emotional-support protocols and Psychological First Aid for people in vulnerable situations. I also standardized clinical interview guides, achieving 95% adherence to technical quality standards.
At TERUYA & STERLING LAW FIRM, I implemented NOM-035 strategies to prevent compassion fatigue, work-related stress, and burnout among operational staff. I created document-control systems and dashboards in Excel, Google Sheets, and CRM to track KPIs and reduce assessment and response times to the same day.
At THE MENDOZA LAW FIRM, I provided individual cognitive behavioral and systemic therapy for people experiencing crises and severe trauma. I managed clinical histories and evidence, conducted internal quality audits, and coordinated referrals to external specialists.
At UNIVERSIDAD AUTÓNOMA DE NAYARIT, I provided in-person and remote cognitive behavioral therapy for acute emotional distress, anxiety, and depression. I also administered and interpreted psychometric assessments to prepare diagnostic reports and support referrals.
