Open to opportunities

Liza Hernández González

@lizahernndezgonzlez

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Experienced psychologist specializing in educational and clinical settings.

Mexico

Message

What I'm looking for

I seek a role that allows me to leverage my psychological expertise while fostering a supportive and growth-oriented environment.

As a dedicated psychologist with a strong background in educational, clinical, and administrative environments, I have honed my skills in multicultural contexts and high-pressure situations. My experience includes working as an Admissions Executive at Hospital Joya Cancún, where I manage patient registrations and provide guidance to patients and their families. My ability to adapt and focus on results has been key to my success in these roles.

In my previous position as an Intake Specialist at WePartner, I provided crucial information regarding humanitarian visa processes and conducted interviews in both Spanish and English. My analytical skills were further developed during my time as a Quality Control Analyst at Mendoza Law Firm, where I evaluated call quality and provided feedback for continuous improvement. I am currently pursuing a Master's degree in Cognitive Behavioral Therapy, which complements my Bachelor's in Psychology and various certifications in psychodiagnostics and leadership.

Experience

Work history, roles, and key accomplishments

Current

Ejecutivo de Admisiones

Current

Hospital Joya Cancún

Mar 2025 - Present (3 months)

Managed patient registration and admission in the emergency area, providing comprehensive attention and guidance to patients and their families. Oversaw clinical file management within the CRM system, handled guarantee collections, and issued invoices.

CRM Invoicing Patient Care

Intake Specialist

WePartner (Honest Immigration)

May 2024 - Jan 2025 (8 months)

Provided information on humanitarian visa processes (VAWA and VISA T) and conducted historical interviews in both Spanish and English. Managed follow-ups, contract submissions, and initial payment processing.

Visa Processing Contract Management Payment Processing Immigration Law

Quality Control Analyst

Mendoza Law Firm

Jul 2023 - May 2024 (10 months)

Evaluated the quality of telephone customer service interactions. Analyzed trends and provided feedback for continuous improvement initiatives.

Quality Assurance Call Center Operations Trend Analysis Customer Service Data Analysis

Psicóloga Escolar

Colegio Benjamín Franklin

Oct 2022 - Jul 2023 (9 months)

Provided emotional and academic support to students and analyzed behavioral cases. Assisted in admission processes and personnel selection.

Admissions

Education

Degrees, certifications, and relevant coursework

Centro de Psicoterapia Cognitiva

Maestría en Psicoterapia Cognitivo Conductual, Psicoterapia Cognitivo Conductual

Currently pursuing a Master's degree in Cognitive Behavioral Psychotherapy. This program focuses on advanced therapeutic techniques and psychological interventions.

Universidad Latinoamericana del Caribe

Licenciatura en Psicología, Psicología

Completed a Bachelor's degree in Psychology, gaining foundational knowledge in psychological theories and practices. This program prepared for various roles in the field of psychology.

Universidad Latinoamericana del Caribe

Diplomado en Psicodiagnóstico, Psicodiagnóstico

Obtained a diploma in Psychodiagnosis, focusing on the assessment and diagnostic processes in psychology. This specialized training enhanced skills in psychological evaluation.

Universidad Anáhuac Cancún

Diplomado en Liderazgo Integral, Liderazgo Integral

Completed a diploma in Integral Leadership, developing skills in leadership and comprehensive management. This program provided insights into effective leadership strategies.