@fellipecarvalho
Export Manager at COSCO SHIPPING Lines who improved department productivity by 20% with KPI tracking and workflow automation.
SpainAt COSCO Shipping Lines, I managed export customer service and traffic operations across ocean and air freight. I introduced KPI tracking and workflow automation that raised department productivity by 20%.
Earlier, at Freight Right Global Logistics, I cut freight costs by 18% through global carrier negotiations. My work spans international freight operations, customs documentation and compliance, process optimization, and cross-border workflows.
Work history, roles, and key accomplishments
COSCO SHIPPING Lines
Nov 2020 - Oct 2026 (5 years 11 months)
19+ years in international logistics, leading export operations, freight forwarding and customer service across ocean and air freight for the US, Latin American and European markets. At COSCO Shipping Lines, managed export customer service and traffic operations end to end. Hands-on expertise in customs documentation and compliance, carrier negotiation, operational QA, process optimization, SOP cr
Freight Right Global Logistics
Nov 2016 - Nov 2020 (4 years)
Worked as Ocean/Air Export Manager at Freight Right Global Logistics.
Global Cargo Corporation
Jun 2016 - Nov 2016 (5 months)
Worked as Ocean/Air Import/Export Supervisor at Global Cargo Corporation.
Global Cargo Corporation
Jul 2012 - Jun 2016 (3 years 11 months)
Worked as Senior Ocean Import/Export Coordinator at Global Cargo Corporation.
Global Cargo Corporation
Jan 2012 - Jul 2012 (6 months)
Worked as Ocean Export Coordinator at Global Cargo Corporation.
Global Cargo Corporation
Aug 2011 - Jan 2012 (5 months)
Worked as Ocean Export Agent at Global Cargo Corporation.
NYK Line
Sep 2008 - Aug 2011 (2 years 11 months)
Worked as Port Operations Analyst / Vessel Boarding Agent at NYK Line.
NYK Line
Jun 2007 - Sep 2008 (1 year 3 months)
Worked as Port Operations Assistant at NYK Line.
NYK Line
Dec 2006 - Jun 2007 (6 months)
Worked as Container Logistics/Equipment Control Analyst at NYK Line.
Degrees, certifications, and relevant coursework
Logistics, Transportation and Supply Chain
2004 - 2007
Software and tools used professionally
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