Felecia Grant

Created unique artwork for clients upon request in accordance with current health code regulations. Maintained a high level of client satisfaction through custom designs and professional application.

Contacted health providers to obtain medical records for services performed and validated existing credits to determine if refunds were owed to carriers/payers. Reviewed invoices to confirm double payments and created authorizations for claim payments.

Complied with procedures to initiate contact with graduated and withdrawn students regarding their Federal Student Loan status. Assisted student loan borrowers to produce reductions in the cohort default rate.

Provided new students with accurate information regarding application process, loan counseling, and eligibility for financial assistance. Walked students through the financial aid process to acquire required documents for approval.

Performed administrative and clerical tasks for Regional Director(s) and created student profiles for course enrollment. Collaborated with various departments to ensure proper input and enrollment of students.

Completed a Bachelor's of Science in Public Health. The curriculum focused on various aspects of public health, preparing for a career in health-related fields.