Open to opportunities

Faustina Aduni

@faustinaaduni

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Highly motivated professional with a strong foundation in administration.

Ghana

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What I'm looking for

I seek a role that fosters growth, collaboration, and continuous learning.

I am a highly motivated and results-driven professional with a solid foundation in administration and customer service. My experience as a Secretary for ClassTime External Examination Consult has honed my skills in coordinating exam schedules, managing communications, and ensuring the confidentiality of sensitive information. I thrive in dynamic environments and am known for my ability to collaborate effectively with cross-functional teams.

During my national service at the Ghana Revenue Authority, I developed strong communication and interpersonal skills while assisting taxpayers with inquiries and complaints. My internship at Boahemaa Palace Hotel further enhanced my customer service abilities, where I efficiently managed guest relations and administrative tasks. I am dedicated to continuous learning and self-improvement, always striving to exceed expectations and contribute positively to team culture.

Experience

Work history, roles, and key accomplishments

Current

Secretary

Current

Classtime External Examination Consult

Nov 2023 - Present (1 year 7 months)

As a Secretary, I coordinate exam schedules, manage communication between students and faculty, prepare examination materials, and ensure adherence to exam protocols. I maintain accurate records and handle exam-related issues while supporting continuous improvement in the exam administration process.

Time Management Communication Problem Solving Organizational Skills Confidentiality Team Collaboration Technical Proficiency

National Service Personnel

Ghana Revenue Authority, Kwadaso TSC

Nov 2022 - Oct 2023 (11 months)

In my role as a National Service Personnel, I assisted taxpayers with inquiries, helped in their registration, and utilized GITMIS for tax return analysis. I provided education and advisory services to taxpayers while managing their relations effectively.

Communication Teamwork Computer Literacy Time Management

Receptionist and Assistant Accountant

Boahemaa Palace Hotel

Sep 2021 - Jan 2022 (4 months)

During my internship, I managed guest check-ins and check-outs, assisted with bookings, and handled financial bookkeeping. I ensured accurate record-keeping of transactions and provided exceptional customer service to enhance guest satisfaction.

Time Management Interpersonal Skills Customer Service Teamwork Multitasking

Education

Degrees, certifications, and relevant coursework

Kwame Nkrumah University of Science and Technology

Bachelor of Arts, Culture and Tourism

2018 - 2022

Studied various modules including Sociology, Geography, French, Law, Economics, Marketing, Management, and Human Resource Management, focusing on the cultural and tourism sectors.