Looking for a job

Fatima Bano Sheikh

@fatimabanosheikh

Message

I resolve finance-domain client issues and manage accurate accounting operations, reporting, and reconciliations.

India

Message

What I'm looking for

I'm looking for a Finance Consulting Associate role where I can support diverse client engagements, optimize financial performance, improve decision-making, and deliver tailored financial solutions.

At VXI Global Solutions, I engaged finance-domain clients across phone, chat, and email, resolving account, billing, and access issues while meeting SLA and first-contact resolution targets. I was recognized as a Best Performance Award recipient and Top Performer for exceeding client-service and resolution targets.

Previously, at Women Spoorthy Degree College, I managed AR/AP, fee collection, cash books, ledgers, vouchers, invoices, bank reconciliations, payroll support, and MIS reporting. I bring finance operations accuracy, client needs analysis, and cross-team troubleshooting to finance consulting engagements.

Experience

Work history, roles, and key accomplishments

Account Associate

VXI Global Solutions

Aug 2023 - Aug 2024 (1 year)

Engaged finance-domain clients via phone, chat, and email to analyze needs and resolve account, billing, and access issues, meeting SLA and first-contact resolution targets. Managed client account provisioning and access, maintained audit-ready case documentation, and contributed to high CSAT scores.