FARHAN IFTIKHAR
@farhaniftikhar
Software engineer building a full-stack restaurant ordering system with secure authentication, real-time order updates, and MongoDB.
PakistanWhat I'm looking for
I developed the Smart Restaurant Ordering System, a full-stack project with a responsive interface, secure user authentication, and role-based access for customers and administrators.
I integrated real-time order updates with Socket.IO, designed and managed a MongoDB database, and built RESTful APIs for orders, menus, and user operations. I collaborated on frontend and backend development.
At Sybrid Pvt. Ltd., I respond to customer inquiries, diagnose technical issues, and escalate complex cases. Earlier, as a Technical Support Intern at TFG Solution, I assisted customers with software issues, installed and configured applications, and performed basic troubleshooting.
Experience
Work history, roles, and key accomplishments
Customer Support Engineer
Sybrid Pvt. Ltd.
Jun 2026 - Present (5 months)
Responded to customer inquiries through inbound calls, emails, and support tickets. Resolved complaints, diagnosed technical issues, and escalated complex cases to maintain high satisfaction.
Technical Support Intern
TFG Solution
May 2026 - Jun 2026 (1 month)
Assisted customers in resolving software-related technical issues, installed and configured applications, and performed basic system troubleshooting. Logged and tracked support requests while working with senior engineers.
Education
Degrees, certifications, and relevant coursework
Mohammad Ali Jinnah University
Bachelor of Science, Software Engineering
Bachelor of Science in Software Engineering degree from Mohammad Ali Jinnah University.
Aptech Learning, Shahrah-e-Faisal Center
Diploma, Software Engineering
Diploma in Software Engineering from Aptech Learning, Shahrah-e-Faisal Center.
Samuel Public Higher Secondary School
Higher Secondary School Certificate, Pre-Engineering
Pre-Engineering studies at Samuel Public Higher Secondary School.
Madrassa-e-Islamia School No.2
Matriculation, Science
Matriculation in Science from Madrassa-e-Islamia School No.2.
Cisco Networking Academy
Cisco Certified Network Associate (CCNA), Networking
Completed Cisco Certified Network Associate (CCNA) certification covering networking basics.
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
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