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Faraz Bhatti

@farazbhatti

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RCM Manager at Smart Med Services handling end-to-end medical billing and NSA & IDR payer negotiations.

Pakistan

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At Smart Med Services, I direct end-to-end RCM operations across accounts receivable, charge entry, eligibility, payment posting, and denial management. I lead cross-functional teams and monitor KPIs including Days in AR, Net Collection Rate, First Pass Resolution Rate, and Denial Rate.

Previously, I supervised AR operations at Nexus MD Services and handled claims, denials, appeals, payment posting, and payer negotiations at UMP Solutions. My experience includes US medical billing, NSA and IDR cases, and specialties such as emergency medicine, family practice, and cardiology.

Experience

Work history, roles, and key accomplishments

Current

RCM Manager

Current

Smart Med Services

Feb 2026 - Present (8 months)

Directed end-to-end RCM operations including AR, charge entry, eligibility, payment posting, and denial management. Led cross-functional teams of 30+ staff, ensuring productivity, quality standards, and KPI targets were consistently met.

Revenue Cycle Management Accounts Receivable Denial Management Payer Negotiations NSA IDR Team Management KPI Monitoring SOP Development HIPAA compliance Automation Reporting

RCM Team Lead

Nexus MD Services

Jul 2023 - Jan 2026 (2 years 6 months)

Supervised daily operations of the AR team, ensuring timely follow-up and resolution of claims. Managed a team of 10–15 billing specialists, assigning workloads and monitoring performance.

Accounts Receivable Team Management Denial Management Appeals Payment Posting performance reporting KPI Tracking Training Mentorship NSA IDR Payer Negotiations

AR Executive / Senior Claim Resolution Specialist

UMP Solutions

Jul 2019 - Jun 2023 (3 years 11 months)

Performed comprehensive AR follow-up to ensure timely reimbursement and resolve claim discrepancies. Managed denial handling, re-submissions, and appeals to maximize claim approvals.