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Faith Nnaji

@faithnnaji

Administrative Secretary and Customer Service Assistant at Sundax Laundry Service, handling client inquiries and transaction records.

Nigeria

Message

At Sundax Laundry Service, I managed client calls, inquiries, and appointment scheduling to support daily operations.

I maintained transaction records and handled customer service operations, resolving inquiries and coordinating service timelines.

At Fountain Heights Academy, I designed lesson plans, tracked student performance, and communicated with students and parents about academic progress.

Experience

Work history, roles, and key accomplishments

Administrative Secretary & Customer Service Assistant

Sundax Laundry Service

Jan 2025 - Jan 2026 (1 year)

Managed client phone calls, professional inquiries, and appointment scheduling to ensure seamless daily business operations. Maintained accurate transaction record-keeping and handled customer service operations with high efficiency.

Customer Service Appointment Scheduling Record keeping Communication Skills Time Management

Elementary School Teacher

Fountain Heights Academy

Jan 2019 - Jan 2021 (2 years)

Designed and executed structured lesson plans aligned with educational standards and student learning needs. Managed classroom behavior effectively and conducted regular exercise marking, homework reviews, and student performance tracking.

Lesson Planning Classroom Management Student Assessment Communication Skills Parent Communication