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Faisal M A

@faisalma

ERP implementation consultant at MANVISH INFO SOLUTIONS configuring TallyPrime for billing, accounting, inventory, GST, and reporting.

India

Message

At MANVISH INFO SOLUTIONS PVT LTD, I implement and configure TallyPrime for client businesses, mapping customer requirements to ERP settings and add-on functionality. I validate ERP and POS integrations for invoicing, tax calculations, and stock updates.

I also support data migration checks, go-live activities, and end-user training, and review GST transactions and statutory reports. Previously, I supported O2C workflows and customers using Vyapar and Tally Prime, including invoicing, accounts receivable, and transaction issue resolution.

Experience

Work history, roles, and key accomplishments

Current

ERP Implementation Consultant

Current

Manvish Info Solutions Pvt Ltd

Jun 2024 - Present (2 years 5 months)

Implemented and configured TallyPrime for client businesses, covering billing, accounting, inventory, GST and reporting set-up. Gathered customer requirements and mapped them to suitable ERP configurations and add-on functionalities.

Tally Prime ERP Implementation GST Billing Accounting Inventory Management Reporting Data Migration User Training POS Integration Statutory Compliance Documentation

Customer Support Specialist

Simply Vyapar Apps Pvt Ltd

Nov 2023 - Apr 2024 (5 months)

Supported small business customers on the Vyapar app for billing, invoicing, GST and payment-related queries, resolving issues within defined SLAs. Onboarded new users by guiding product setup and configuration.

Vyapar App Customer Support Billing Invoicing GST Issue Resolution User Onboarding Product Knowledge Escalation Management Documentation

Order to Cash (O2C) Executive

IT Catalyst Software India Pvt Ltd

Aug 2021 - Oct 2023 (2 years 2 months)

Provided functional support for Order-to-Cash (O2C) processes in Tally Prime. Assisted customers with sales orders, invoicing, delivery challans, credit notes, and debit notes.

Tally Prime Order To Cash Invoicing Accounts Receivable Reconciliations Customer Ledgers End User Training Documentation Issue Resolution

Support Executive

Tally Point

Oct 2018 - Feb 2021 (2 years 4 months)

Coordinated with customers to understand business requirements and recommend suitable software configurations. Configured and implemented ERP solutions based on customer operational needs.

ERP Implementation Product Demonstrations User Training Technical Support Software updates System Maintenance Customer Relationship Management

Assistant Accountant

Wimbies Products

Nov 2017 - Apr 2018 (5 months)

Monitored status of accounts receivable and payable to facilitate prompt processing. Reconciled company accounts for credit cards, employee expenses and commissions.

Accounts Receivable Accounts Payable Reconciliations Accounting Systems Inventory Management Financial Reporting Tax Compliance