At Picckr, I carried out manual and exploratory testing across the B2B Web Portal, Admin Dashboard, Sender app, Driver app, and Logistics Enterprise. I designed reusable test scenarios and cases for functional, negative, and edge-case coverage.
I maintained and executed regression tests ahead of releases, tracked results, and flagged high-risk areas affected by changes. I also tested features including Package Protection, overdraft flow, business onboarding, and order management.
To investigate issues, I used browser developer tools, validated API requests and responses, and performed basic checks against backend data. I logged reproducible bug reports, tracked defects through resolution, and verified fixes.
At MTN, I manually tested the MyMTN app, SSP Web, Zigi WhatsApp chatbot, Telegram bot, and IVR (*300#). I tracked defects, verified fixes, and maintained test documentation across product releases.

