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exclusive Joyce

@exclusivejoyce

Detail-oriented virtual assistant skilled in admin and customer support.

Nigeria
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What I'm looking for

I seek a role where I can provide virtual administrative and customer support, grow my skills in e‑commerce operations, and contribute within a professional, collaborative environment.

I am a dedicated virtual assistant with strong communication, time management, and organizational skills, focused on delivering high-quality support to businesses and online stores.

I have hands-on experience managing customer inquiries, processing pre-orders, maintaining basic sales and stock records, and updating customers on delivery status to ensure smooth online transactions and repeat business.

I completed a freelance typist and document specialist assignment with Appen where I typed, edited, and translated a 100-page project to Spanish while maintaining client confidentiality and clear communication.

I hold vocational training in virtual assistant skills (DSA Africa) and ICT, and I am passionate about using Microsoft Office and Google Workspace tools to improve efficiency and support business operations professionally.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

EC

Evans Educational Centre

Senior Secondary Certificate Examination (SSCE), Secondary Education

Completed SSCE at Evans Educational Centre, Obiaruku, culminating in 2020.

DA

DSA Africa

Certificate, Virtual Assistance / Administrative Skills

Completed a 3-month Virtual Assistant training course focused on VA skills and tools.

IO

ICT Centre Obiaruku

Certificate, Information and Communications Technology

Undertook a 2-year ICT training program covering computer applications and related skills.

Tech stack

Software and tools used professionally

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exclusive Joyce - Typist & Document Specialist - Appen | Himalayas