Open to opportunities

Evah Gitau

@evahgitau

I am a proactive administrative and finance professional specializing in reimbursement processing and customer-focused claims support.

Kenya

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What I'm looking for

I seek a mid-level administrative/finance role focused on reimbursement and claims processing where I can apply accuracy, workflow improvement, and customer-focused problem-solving in a compliance-driven team.

I am an administrative and finance professional with over three years of experience processing reimbursements, verifying payments, and supporting high-volume financial operations. I consistently meet strict turnaround times and maintain accuracy in regulated environments.

I have processed and reconciled 500+ monthly payment transactions, resolved payment inquiries with a resolution rate above 90%, and reduced data entry time by 15% through documentation and workflow improvements. I also supported payroll processing for 200+ employees and maintained audit-ready records that cut audit response times by 30%.

Technically fluent in Microsoft Office (Excel, Word, PowerPoint), Google Workspace (Docs, Sheets, Slides), and internal database systems, I adapt quickly to new platforms and procedures. I deliver first-contact resolution and strong customer service while communicating effectively in English and Swahili.

I bring a disciplined, proactive approach and a track record of improving operational efficiency and client satisfaction. I am eager to contribute analytical precision, compliance focus, and process improvements to a claims or reimbursement operations team.