Eva Hess
@evahess
Hospitality and maritime crew member with strong customer service and leadership.
United StatesWhat I'm looking for
I’m a dedicated hospitality and maritime crew member who thrives in fast-paced, outdoors-focused environments. Across multiple seasons, I supported the operation of a 150-foot schooner and delivered exceptional customer service throughout multi-hours sailing excursions.
I also bring hands-on experience in guest coordination, ticket sales, passenger boarding, and onboard beverage service while maintaining hospitality and cleanliness standards. From bakery and ice cream roles to vessel maintenance, docking assistance, and inventory organization, I bring reliable leadership, problem-solving, and strong communication (English and intermediate Spanish).
Experience
Work history, roles, and key accomplishments
Ice Cream Server
Ben and Bill’s Chocolate Emporium
Delivered friendly customer service in a busy tourist destination by preparing and serving ice cream and specialty candy products. Assisted with store operations and daily opening responsibilities while maintaining cleanliness and strong product presentation standards.
Sailing Crew & Bartender
Downeast Windjammer Cruises
Assisted in operations aboard a 150-foot schooner during high-volume tourism sailings, providing guest coordination and exceptional customer service. Managed ticket sales and boarding, served beverages, and supported daily vessel maintenance and onboard hospitality standards.
Bakery Clerk
Ward’s Pastry
Handled customer orders in person and over the phone, accurately processing cash transactions and preparing orders in a fast-paced environment. Maintained product displays and organized inventory to support smooth daily operations.
Education
Degrees, certifications, and relevant coursework
Saint Joseph's University
Associate's Degree
Completed an Associate’s Degree at Saint Joseph’s University in Philadelphia, Pennsylvania.
Availability
Location
United StatesAuthorized to work in
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