Eunice Stan

As a Digital Marketing Strategist, I built and implemented digital marketing strategies, managed the marketing team, and oversaw all digital channels and social media accounts. I focused on customer service, ensuring timely support and resolution of inquiries while improving online content and SEO.

As a Customer Service Representative, I handled correspondence, provided course advice, and directed visitors. I also managed marketing campaigns, entered student details into databases, and resolved client complaints.

In my role as an Account Manager, I generated sales for a portfolio of accounts, identified new sales opportunities, and managed client conflicts. I coordinated with teams and established budgets while ensuring deadlines were met.

During my industrial attachment, I was trained in health and safety measures, risk identification, and customer care services. I managed data entry for NHIF cards and claims, ensuring accuracy and compliance with procurement policies.

Earned a Certificate in Graphic Design, acquiring skills in visual communication and design principles.

Completed a Diploma in Purchasing and Supplies Management, focusing on procurement processes, inventory management, and supply chain operations.

Obtained a Certificate in Computer Packages, enhancing proficiency in various software applications.

Achieved a KCSE Certificate, completing secondary education with a focus on academic excellence.

Completed primary education and obtained a KCPE Certificate, laying the foundation for future academic pursuits.