At Customs Watch, I design and maintain strategic KPIs, executive dashboards, and reports that help Product Owners and business leaders define data-driven strategies.
I analyze customer and product behavior, usage, and profitability to identify improvement opportunities and new initiatives. I also bridge Business and Platform teams by gathering requirements, coordinating data ingestions, and collaborating with Data Science on predictive models that improve customer experience and commercial performance.
I've reduced data extraction and processing execution times by 30% and increased information availability and traceability by 40% through stronger data management.
