I’m looking for a role that promotes collaboration between autonomous, cross-functional teams, staffed by smart individuals. I value good people and interesting technology, as well as the ability to work asynchronously across timezones. I enjoy solving complex problems and helping organizations grow.
Ernest Deeb
@erndb
Product management, business strategy, operations, and customer success in a single package.
What I'm looking for
I'm a sharp-minded product, operations, and digital strategy leader with a proven track record of empowering organizations toward business growth and delivering impactful customer experiences. Currently, I serve as a Product Manager at USA.gov, where I lead the creation of AI and location-based products, significantly enhancing user satisfaction and operational efficiency. My efforts in defining and executing the digital transformation of USA.gov’s benefits platform resulted in an 18x increase in traffic and over $5 million in annual cost recovery.
Previously, I held senior product management roles at RentSpree and Postlight Digital Product Studio, where I successfully led product vision and execution for various innovative tools and built media platforms using open source software. My operations acumen and leadership has consistently driven product development throughput and improved organizational agility. I have managed many junior and associate product managers, and I’m passionate about mentoring teams and fostering a product-driven culture, ensuring that we not only meet but exceed our professional goals.
Experience
Work history, roles, and key accomplishments
Product Manager
USA.gov, United States General Services Administration
Sep 2022 - Present (2 years 8 months)
Led AI and location-based product development to cut costs, boost efficiency, and enhance user satisfaction. Spearheaded USA.gov’s digital transformation, driving an 18x traffic surge, 14x conversion growth, and $5M+ annual savings. Fostered a product-driven culture through mentorship in strategy, UX, and data. Improved agility and delivery, doubling product development throughput.
Led product vision for real estate marketing tools, launching top-rated products, listing pages and agent profiles. Took over a struggling launch of rent payment fintech product, addressed key issues, and doubled revenue. Managed and mentored product teams, aligning goals and improving hiring for senior roles. Designed OKR workshops to connect business objectives with product strategy.
Senior Product Manager
Postlight Digital Product Studio
Oct 2019 - Nov 2020 (1 year 1 month)
Led 3 complex products with distinct goals, teams, and stakeholders, delivering each on time and under budget. Developed long-term roadmaps, aligning stakeholders and turning business challenges into actionable solutions using frameworks like design sprints and JTBD. Advised on product strategy and agile best practices in multi-million dollar partnerships across media, healthcare, and real estate.
Senior Product Manager
G/O Media
Mar 2013 - Sep 2019 (6 years 6 months)
Secured executive buy-in for new product initiatives and led a team through data-driven iterations in various product areas. Successfully identified and recovered significant lost revenue.
Education
Degrees, certifications, and relevant coursework
Department of Product
Web Technology
2017 - 2017
Participated in a course on Web Technology for Product Managers, gaining insights into the technical aspects of product management.
General Assembly
Web Design
2017 - 2017
Completed a course in Web Design, focusing on the principles of design and user experience in web applications.
NYC Code + Design Academy
User Interface & User Experience Design
2015 - 2016
Completed coursework in User Interface & User Experience Design, emphasizing the importance of user-centered design principles in digital products.
Katharine Gibbs School
Associate of Applied Sciences, Digital Media Communications
2004 - 2006
Studied Digital Media Communications, focusing on the integration of technology and media to create impactful communication strategies.
Availability
Location
Authorized to work in
Website
ernie.nycSalary expectations
Social media
Job categories
Interested in hiring Ernest?
You can contact Ernest and 90k+ other talented remote workers on Himalayas.
Message ErnestFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
