Ernest DeebED
Looking for a job

Ernest Deeb

@erndb

Product management, business strategy, operations, and customer success in a single package.

United States

What I'm looking for

I’m looking for a role that promotes collaboration between autonomous, cross-functional teams, staffed by smart individuals. I value good people and interesting technology, as well as the ability to work asynchronously across timezones. I enjoy solving complex problems and helping organizations grow.

I'm a sharp-minded product, operations, and digital strategy leader with a proven track record of empowering organizations toward business growth and delivering impactful customer experiences. Currently, I serve as a Product Manager at USA.gov, where I lead the creation of AI and location-based products, significantly enhancing user satisfaction and operational efficiency. My efforts in defining and executing the digital transformation of USA.gov’s benefits platform resulted in an 18x increase in traffic and over $5 million in annual cost recovery.

Previously, I held senior product management roles at RentSpree and Postlight Digital Product Studio, where I successfully led product vision and execution for various innovative tools and built media platforms using open source software. My operations acumen and leadership has consistently driven product development throughput and improved organizational agility. I have managed many junior and associate product managers, and I’m passionate about mentoring teams and fostering a product-driven culture, ensuring that we not only meet but exceed our professional goals.

Experience

Work history, roles, and key accomplishments

UA
Current

Product Manager

USA.gov, United States General Services Administration

Sep 2022 - Present (2 years 8 months)

Led AI and location-based product development to cut costs, boost efficiency, and enhance user satisfaction. Spearheaded USA.gov’s digital transformation, driving an 18x traffic surge, 14x conversion growth, and $5M+ annual savings. Fostered a product-driven culture through mentorship in strategy, UX, and data. Improved agility and delivery, doubling product development throughput.

RentSpree logoRE

Senior Product Manager

May 2021 - Aug 2022 (1 year 3 months)

Led product vision for real estate marketing tools, launching top-rated products, listing pages and agent profiles. Took over a struggling launch of rent payment fintech product, addressed key issues, and doubled revenue. Managed and mentored product teams, aligning goals and improving hiring for senior roles. Designed OKR workshops to connect business objectives with product strategy.

PS

Senior Product Manager

Postlight Digital Product Studio

Oct 2019 - Nov 2020 (1 year 1 month)

Led 3 complex products with distinct goals, teams, and stakeholders, delivering each on time and under budget. Developed long-term roadmaps, aligning stakeholders and turning business challenges into actionable solutions using frameworks like design sprints and JTBD. Advised on product strategy and agile best practices in multi-million dollar partnerships across media, healthcare, and real estate.

GM

Senior Product Manager

G/O Media

Mar 2013 - Sep 2019 (6 years 6 months)

Secured executive buy-in for new product initiatives and led a team through data-driven iterations in various product areas. Successfully identified and recovered significant lost revenue.

Education

Degrees, certifications, and relevant coursework

DP

Department of Product

Web Technology

2017 - 2017

Participated in a course on Web Technology for Product Managers, gaining insights into the technical aspects of product management.

General Assembly logoGA

General Assembly

Web Design

2017 - 2017

Completed a course in Web Design, focusing on the principles of design and user experience in web applications.

NA

NYC Code + Design Academy

User Interface & User Experience Design

2015 - 2016

Completed coursework in User Interface & User Experience Design, emphasizing the importance of user-centered design principles in digital products.

KS

Katharine Gibbs School

Associate of Applied Sciences, Digital Media Communications

2004 - 2006

Studied Digital Media Communications, focusing on the integration of technology and media to create impactful communication strategies.

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