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Erix User

@erixuser

Presales-focused Solutions Engineer with expertise in Full-Stack development.

Venezuela
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What I'm looking for

I seek a role that allows me to leverage my technical expertise and sales skills to create impactful solutions, fostering innovation and efficiency in client engagements.

I am a presales-focused professional with over 5 years of experience in Full-Stack development, specializing in technologies like React, Python, and JavaScript. My journey began with foundational learning in JavaScript and WordPress, which paved the way for my transition into a presales and solutions leadership role. I excel at aligning technical capabilities with business needs, driving sales through impactful demonstrations and strategic client engagement.

Currently, I work as a Presales Engineer at GB Advisors LLC, where I partner with the sales team to drive a 60% increase in sales by serving as the primary technical resource. My role involves designing and delivering technical demonstrations and tailored solutions for ITSM platforms and cybersecurity tools. I am passionate about connecting technology with business goals, and I am continuously expanding my expertise in AI to enhance client solutions.

Experience

Work history, roles, and key accomplishments

GL
Current

Presales Engineer | Solutions Engineer

GB Advisors LLC

Oct 2019 - Present (5 years 10 months)

Partnered with the sales team throughout the sales process, serving as the primary technical resource and point of contact for prospects, driving a 60% increase in sales through expert guidance and solution alignment. Designed and delivered technical demonstrations, proofs of concept (PoCs), and tailored solutions for ITSM platforms including ServiceNow, Freshdesk, Freshservice, Freshsales, Vtiger

TR

Front-End Developer and Network Security

TST Solutions RL

Dec 2010 - May 2013 (2 years 5 months)

Primarily focused on network security and IT automation, significantly boosting operational efficiency by 30% and reducing security risks by 40%. Gained initial front-end development exposure, contributing to JavaScript-based projects and learning UI development principles for multiple clients.

Education

Degrees, certifications, and relevant coursework

CG

Coursera/University of London, Goldsmiths

Specialization, Responsive Website Development and Design

Successfully completed coursework on web application development with JavaScript and MongoDB. Gained expertise in responsive design principles.

UN

UNEFA

College Degree, Telecommunications Engineering

My academic background provided a strong foundation in network infrastructure, communication systems, and software development. Throughout my studies, I developed problem-solving skills and technical expertise that have supported my transition into software engineering.

CO

Coursera/IBM

Specialization, Full Stack Software Development

Gained hands-on experience in Cloud Native Application Development, focusing on full-stack development with JavaScript, Django, JSON, IBM Cloud Foundry, Python, and Kubernetes.

CO

Coursera/Meta

Specialization, Front-End Development

Completed an in-depth program on front-end web development with a focus on React.js and React Native.

MongoDB University logoMU

MongoDB University

Certification, MongoDB Associate Developer

Demonstrated proficiency in using MongoDB as a database solution for application development. Acquired hands-on experience in designing, querying, and optimizing NoSQL databases while integrating them with Node.js applications.

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Erix User - Presales Engineer | Solutions Engineer - GB Advisors LLC | Himalayas