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Erika Gross

@erikagross

Senior Technical Program Manager at Macy's Technology, delivering PCI DSS programs with zero audit findings across two consecutive assessment cycles.

United States

Message

At Macy's Technology, I lead security and cloud modernization programs protecting payment data, transactional infrastructure, and customer-facing systems. I owned PCI DSS and cloud security programs that resulted in zero compliance audit findings across two consecutive annual assessment cycles.

Previously, I led data platform and compliance security programs for the U.S. Air Force (Contractor), including automating NIST 800-53 control validation in CI/CD pipelines. At PSI, I managed enterprise security release processes and reporting that reduced the security remediation backlog by 25%.

Experience

Work history, roles, and key accomplishments

Current

Principal Technical Program Manager

Current

Macy's Technology

Jan 2022 - Present (4 years 10 months)

Lead end-to-end security and cloud modernization programs protecting payment data and customer-facing systems. Managed 4+ engineering pods and achieved zero compliance audit findings across two consecutive PCI DSS assessment cycles.

PCI DSS Cloud Security DevSecOps Azure DevOps KPI Definition Risk Mitigation Agile SAFe CI CD Azure AWS GCP Infrastructure as Code Container Security API Security Power BI SQL Data Pipelines

Program Manager - Data Platforms & Compliance Security

U.S. Air Force

Jan 2020 - Dec 2022 (2 years 11 months)

Led multi-disciplinary engineering teams delivering data platform and compliance security programs aligned to DHS and DoD standards. Achieved 100% on-time audit closure for two consecutive fiscal years and reduced audit preparation effort by 45%.

NIST 800 53 IV&V DHS Governance Processes Compliance as Code CI CD Agile KPI Definition Risk Mitigation Azure DevOps Power BI SQL

Configuration & Release Manager

PSI

Jan 2018 - Dec 2020 (2 years 11 months)

Managed release engineering and security gate processes for enterprise systems, validating integration readiness across middleware, APIs, and database layers. Automated deployment pipeline health and security metrics reporting via Power BI dashboards.

Release Engineering CI CD Security Gates Middleware API Security Power BI Azure DevOps CI CD SQL Data Pipelines

Technical Project Manager

Lockheed Martin

Jan 2014 - Dec 2018 (4 years 11 months)

Coordinated delivery across a 100+ member Agile Release Train supporting mission-critical U.S. Army platforms. Led Agile transformation and security architecture reviews, reducing release cycle time by 20%.

Agile SAFe Security Architecture DoD Governance Agile Release Train Dependency Management Scrum CI CD