Open to opportunities

Erick Mutiso

@erickmutiso

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Data-focused operations specialist skilled in search relevance and annotation.

Kenya

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What I'm looking for

I seek roles focused on data annotation, search relevance, and quality assurance within collaborative, process-driven teams where accuracy, growth, and impact on operational outcomes are valued.

I am an analytical, detail-oriented data and operations specialist with over five years of experience in high-volume data management, digital record-keeping, and quality assurance. I have a proven track record of maintaining 100% accuracy in complex transactional and financial datasets while using advanced MS Excel and cloud collaboration tools to streamline reporting and inventory control.

My background includes search optimization, relevance tracking, and data labelling across hospitality and logistics environments, where I resolved high volumes of inquiries and processed large-scale event and service data with zero errors. I bring native-level English proficiency, strong problem-solving skills, and a commitment to delivering precise, reliable data to support search relevance and operational safety.

Experience

Work history, roles, and key accomplishments

Data & Operations Specialist

Chania Safi

Sep 2023 - Mar 2024 (6 months)

Managed facility database and search optimization, ensuring digital records were correctly categorized and searchable for safety compliance; evaluated and logged 10+ weekly maintenance tickets and resolved 20+ daily inquiries with precise communication.

Data Annotation MS Excel Quality Assurance Database Management Documentation Cross Functional Communication

Service Data Coordinator

Enashipai Resort

Jun 2022 - Aug 2023 (1 year 2 months)

Processed service data for events of 200+ guests with zero errors, managed inventory auditing via Excel to reduce waste, and coordinated cross-functional communication to fulfil 50+ unique data-driven orders per shift.

Data Entry MS Excel Reporting Quality Control Customer Service

Financial Records Lead

Porini Inn & Off-road Tavern

Dec 2018 - Feb 2022 (3 years 2 months)

Processed 100+ daily financial transactions with a 0% discrepancy rate and maintained regulatory procurement and health documentation to ensure compliance and accurate digital records.

& Regulatory MS Excel Record keeping Compliance Data Integrity