Open to opportunities

Eric BARIBOR

@ericbaribor

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I’m a CRM Officer who turns data into clear visual insights and smooth, high-satisfaction client support.

Nigeria

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What I'm looking for

I’m looking for a remote role where I can manage CRM workflows, keep data accurate, and deliver clear visual reporting. I want to support international teams with responsive customer communication and process improvements that drive efficiency.

I’m a detail-oriented professional with a strong foundation in data management, CRM operations, and administrative support. In my CRM Officer role, I manage end-to-end CRM workflows—accurate data entry, lead tracking, and customer relationship documentation—while handling customer inquiries via email and chat to maintain a 95%+ satisfaction rating.

I also bring GIS/data visualization expertise, developing interactive maps and geographic data visualizations that translate complex environmental datasets into actionable insights. I create visual reports and dashboards for sales, engagement metrics, and operational KPIs, and I’ve improved reporting speed by 30% through automation and streamlined procedures, all while supporting international teams.

Experience

Work history, roles, and key accomplishments

CRM Officer

Dixon and Ricks

Feb 2024 - Jan 2026 (1 year 11 months)

Managed end-to-end CRM workflows, including accurate data entry, lead tracking, and customer relationship documentation across multiple client accounts. Handled customer inquiries via email and chat, maintained a 95%+ satisfaction rating, and created visual reports and dashboards for sales and engagement metrics.

Data Entry CRM Management Customer Relationship Management Data Visualization Dashboards Pivot Tables Microsoft Excel Google Sheets Reporting KPI Tracking

GIS / Data Visualization Specialist

Environmental Resource Managers Limited

Oct 2020 - Dec 2023 (3 years 2 months)

Developed geographic data visualizations and interactive maps using GIS to turn environmental datasets into clear, actionable insights. Managed digital data workflows (collection, processing, and storage), produced stakeholder reports and presentations, and reduced report turnaround time by 30% through automation and streamlined procedures.

GIS Data Visualization Data Collection Data Storage Automation Cross Functional Collaboration