Eric Bais
@ericbais
I'm a WordPress developer and graphic designer with IT operations and emergency response experience.
What I'm looking for
I hold a Bachelor of Science (Hons) in Computer Science and specialize in WordPress development and graphic design, currently balancing roles in IT and call operations. I combine technical training with hands-on experience in emergency services and customer-facing environments.
At Rescue 1122 I served as an IT Officer and Shift Incharge for the Central Command & Control Room, managing IT projects on time and within budget, ensuring 24/7 operability of critical systems, and liaising with vendors to maintain and upgrade infrastructure. I have also led command-and-control operations, coordinated emergency response activities, and maintained accurate operational records.
As a freelance graphic designer with four years' experience, I deliver logos, brand work, marketing collateral and web design using Adobe Creative Suite and Sketch. I am seeking opportunities to apply my WordPress, design, and IT operations skills in a collaborative, growth-oriented role where I can solve problems and contribute to measurable results.
Experience
Work history, roles, and key accomplishments
Shift Incharge, C2 Room
Sindh Emergency Services Rescue 1122
Led and supervised command-and-control room operations, coordinated emergency responses and dispatch of resources, and ensured adherence to SOPs and regulations. Maintained accurate call records and collaborated with agencies for coordinated response.
IT Officer
Sindh Emergency Services Rescue 1122
Ensured 24/7 operability of command-and-control IT systems and large displays, proactively monitored performance, and liaised with vendors for maintenance and upgrades. Managed IT projects on time and within budget, delivering system improvements that enhanced user productivity.
Call Agent
IF Logics
Handled high volumes of inbound and outbound calls, followed communication scripts to identify customer needs, researched issues, and provided timely resolutions while maintaining comprehensive call records. Built sustainable customer relationships and participated in training to improve performance.
Data Entry
University of Sindh
Jan 2018 - Jan 2019 (1 year)
Entered and updated student attendance and information across multiple campuses, created tracking spreadsheets, and performed regular backups to secure data while reviewing entries for accuracy. Maintained database integrity and efficiency.
School Admin
The Mother's Foundation School
Jan 2021 - Present (4 years 7 months)
Managed budgets, logistics, scheduling, and events while ensuring compliance with relevant regulations and maintaining records and reports. Developed and ran educational programs and provided student counseling as needed.
Graphics Designer
Self-Employed
Freelance graphic designer with 4 years' experience delivering logos, brand identity, marketing collateral, and web design for startups and small businesses. Utilized contemporary design trends and Adobe Creative Suite to produce impactful visual assets.
Education
Degrees, certifications, and relevant coursework
University of Sindh
Bachelor of Science (Honours), Computer Science
Grade: 1st Division
Completed Bachelor of Science (Honours) in Computer Science with First Division from the University of Sindh in 2020, specializing in WordPress development and graphics design.
BISE Larkana
Intermediate, Pre-Engineering
Grade: 1st Division
Completed Intermediate (Pre-Engineering) with First Division from BISE Larkana in 2016.
BISE Larkana
Matriculation, Science
Grade: 1st Division
Completed Matriculation (Science) with First Division from BISE Larkana in 2014.
DigiSkills
Certificate, Graphics Designing
Completed DigiSkills certification in Graphics Designing.
DigiSkills
Certificate, WordPress
Completed DigiSkills certification in WordPress.
Salani Mass Training
Certificate, Graphics Designing
Completed graphics designing training at Salani Mass Training.
SIEHS
Certificate, EMDS
Completed EMDS training at SIEHS.
NRSA Lahore
Certificate, Basic Life Support
Completed Basic Life Support certification from NRSA Lahore.
Availability
Location
Authorized to work in
Job categories
Skills
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