
Epitawala Kaushalya
@epitawalakaushalya
Inbound Tour Consultant at Mahaweli Tours and Holidays, planning customized itineraries and coordinating with hotels, guides, and suppliers.
What I'm looking for
At Mahaweli Tours and Holidays, I manage guest inquiries, plan customized travel itineraries, and prepare quotations for travel services. I also coordinate with tour guides, hotels, and suppliers while keeping booking records accurate.
Earlier, I supported itinerary planning and tour arrangements as a Trainee Tour Consultant at Mahaweli Tours and Holidays. At Master Advisory Solutions, I assisted with travel and overseas education consultations, scheduled embassy appointments, and prepared student applications and travel documents.
Experience
Work history, roles, and key accomplishments
Inbound Tour Consultant
Mahaweli Tours and Holidays
Aug 2025 - Present (1 year 1 month)
Managed daily guest inquiries from local and international clients while maintaining high customer satisfaction. Planned and customized travel itineraries, prepared quotations, and coordinated with tour guides, hotels, and suppliers.
Trainee Tour Consultant
Mahaweli Tours and Holidays
Apr 2025 - Aug 2025 (4 months)
Assisted in handling inquiries, supported itinerary planning and tour arrangements, and prepared travel quotations. Updated booking records and coordinated with suppliers and tour guides.
Trainee
Master Advisory Solutions
Feb 2021 - Aug 2021 (6 months)
Assisted clients with travel and overseas education consultations, scheduled embassy appointments, and prepared student applications and travel documents. Maintained client records and responded to customer inquiries.
Education
Degrees, certifications, and relevant coursework
Sri Lanka Institute of Marketing (SLIM)
Postgraduate Diploma in Marketing Management (PGDIPMM), Marketing Management
Postgraduate Diploma in Marketing Management (PGDIPMM), currently reading; first stage completed.
Uva Wellassa University of Sri Lanka
Bachelor of Business Management (Honours), Hospitality, Tourism and Events Management
2021 - 2025
Grade: Second Class Upper Division (GPA: 3.61/4.00)
Activities and societies: Dean's List 2022; published research paper at IRCUWU; won awards in English Day, Sinhala Literature, and Dancing competitions; participated in intercollege athletic events.
Bachelor of Business Management (Honours) in Hospitality, Tourism and Events Management, graduated with Second Class Upper Division (GPA: 3.61/4.00).
Zonal Computer Resource Center, Negombo
Certificate, English and Computer
Certificate course in English and Computer, successfully completed.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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