Eliana Rodriguez

I am an entry-level Medical Billing Specialist with certification from U.S. Career Institute and hands-on practical training in medical billing, CPT, ICD-10 and HCPCS coding, and HIPAA compliance.

During my academic practical training I reviewed and verified patient demographic and insurance information, assigned codes from medical documentation, and prepared and processed simulated insurance claims while practicing payment posting and EOB review.

I have customer service experience from Grupo Santamaria, where I handled inquiries via phone, email, and chat, recorded customer information, and collaborated with teammates to improve processes and response times.

I am detail-oriented, bilingual in English and Spanish, comfortable with electronic billing systems and EHR/EMR workflows, and seeking a remote opportunity where I can apply and expand my medical billing skills.