Elfas Nyamumbo
@elfasnyamumbo
Healthcare virtual assistant with Royal Mail and patient-record experience at Care Kenya International; supports accurate, confidential healthcare administration.
KenyaWhat I'm looking for
At Care Kenya International, I entered and maintained patient medical-record information, supported client enrolment and follow-up, and used password-protected storage for confidential records.
At James Finlays Multinational Company, I supported employee welfare initiatives, documented concerns about settlements, payments and work-related grievances, and followed up to help direct them to the appropriate teams.
At Royal Mail, I receive, sort and process mail items, recording and scanning information at designated stages. I also have care-support experience in the UK and a healthcare-related background.
Experience
Work history, roles, and key accomplishments
Data processing and analysis
Care Support Worker
Care Home
Jul 2024 - May 2025 (10 months)
Supported residents with day-to-day care needs while respecting dignity and privacy. Communicated respectfully with residents and colleagues and followed care instructions and procedures.
Employees Welfare and Safeguarding Officer
James Finlays Multinational Company
Jan 2021 - May 2024 (3 years 4 months)
Supported employee welfare initiatives and acted as an advocate for a workforce of approximately 6,000 employees. Documented concerns and supported escalation while handling sensitive information with discretion.
Data Entry Clerk
Care Kenya International
Apr 2014 - Nov 2016 (2 years 7 months)
Entered and maintained patient medical-record information with an emphasis on accuracy and confidentiality. Supported client enrolment, cohort records, and follow-up activities.
Education
Degrees, certifications, and relevant coursework
Moi University
Bachelor of Arts, Community Development
2017 -
Pursuing a BA in Community Development at Moi University, Eldoret Main Campus, with attendance beginning in January 2017.
NASCOP / Nairobi Health Research School
Certificate, HIV/AIDS Testing & Counselling
2015 - 2015
Completed HIV/AIDS Testing & Counselling training from January to March 2015.
University of Nairobi
Certificate, Computer Packages
2011 - 2012
Completed a Computer Packages Certificate from the Department of Mathematics, University of Nairobi, from December 2011 to March 2012.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
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